Help create the future of digital entertainment with Prime Video! Prime Video is fast becoming one of the major global players in digital entertainment. This role will find innovative and efficient ways to solve customer pain points at root cause and driving insights that lead to new product solutions. You will work cross-functionally across the Prime Video organization to drive initiatives that enhance our customer experience for video providers around the world. Our team is focused on driving the growth of the business and finds new ways to scale using technology. The Prime Video Content Acquisition team is looking for a bright, analytical, driven, and creative candidate to join our content licensing team to own and support the world-wide Licensing Operations and Strategy for Prime Video Direct which is the self-service licensing/publishing mechanism of Prime Video. In this role, you will be responsible for working with our world-wide content acquisition teams to license the best content for our customers, create innovative product and operational solutions to complex problems, and lead strategic initiatives across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc) to make it easier than ever for studios, distributors, filmmakers and other content creators to distribute their content to Prime Video customers worldwide.

Key job responsibilities
A successful candidate will be able to demonstrated success in leading complex - often ambiguous - projects. He or she will be customer obsessed (both in internal and external stakeholders) and consistently look for opportunities to enhance the customer experience by using scalable technology, including AI-powered automation and generative AI solutions. This person should be organized and able to use mechanisms to drive productivity, actionable insights, and timely responses to customer/stakeholder inquiries.

This role requires deep expertise in Product, Project, and Program Management methodologies, including the ability to define product roadmaps, manage cross-functional project timelines, and oversee complex program initiatives from conception through delivery. The ideal candidate will demonstrate mastery in stakeholder management, resource allocation, risk mitigation, and the ability to drive alignment across multiple teams and business units.

A good candidate will have entrepreneurial spirit, the ability to influence others, a passion for digital video, and the ability to use data to implement change (e.g., experience with SQL and excel is a plus). Experience with prompt engineering and leveraging large language models (LLMs) to optimize workflows and generate insights is highly valued. Additionally, this person must be able to balance operational and strategy work to meet deadlines. The ideal candidate will enjoy defining new processes, successfully and consistently deliver results, and working cross-functionally to drive automation and scale. Familiarity with AI tools for content analysis, recommendation systems, and operational efficiency will be a significant advantage. Most of all, they are not afraid to roll up their sleeves to simply get the job done.

A day in the life
Collaborate with internal/external stakeholders to develop and refine critical operational tools, including operational plans, and strategy docs for content licensing. The role is instrumental in shaping the strategic direction of key initiatives, ensuring alignment with organizational goals, and facilitating efficient implementation of essential processes across teams. You will apply product management principles to define feature requirements, project management frameworks to track deliverables and milestones, and program management best practices to coordinate interdependent workstreams across the organization. Additionally, use business intelligence (BI) assets and analytics tools to drive/support strategic initiatives related to content acquisition. You will also explore and implement AI-driven solutions, including prompt engineering techniques to automate routine tasks, generate insights from unstructured data, and enhance decision-making processes across the content licensing workflow.

About the team
This team sits at the heart of Prime Video's licensing business and has ownership/insights across all of Prime Video's business lines (SVOD, TVOD, AVOD, etc) across all territories. You will be joining a team with high visibility to Prime Video leadership and high impact to the business.