Licensing and Certification Specialist HFEMS - FAA00757 (Technician III) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5061614) Apply  Licensing and Certification Specialist HFEMS - FAA00757 (Technician III) Salary $50,856.00 - $66,120.00 Annually Location Denver, CO Job Type Full Time Job Number FAA00757-08/25/25 Department Department of Public Health & Environment Division Health Facilities & Emergency Medical Services Opening Date 09/18/2025 Closing Date 9/29/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 4300 Cherry Creek S Dr. FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information samantha.nelson@state.co.us Salary Note Although the full salary range for this position is provided, appointments are typically made at or near the range minimum. How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Please Note - As of August 27, 2025, a hiring freeze is in effect for the Colorado Executive Branch. State agencies will be allowed to finalize the hiring process only if a position has been posted by August 26, 2025. Any positions that are posted after August 26, 2025 have been either exempted from the hiring freeze or have been approved for a waiver and the hiring process may proceed. This announcement is only open to current State of Colorado residents! If you are not currently residing in the State of Colorado, your application will not be considered. The proposed salary range for this position is $50,856 to $66,120 annually. This announcement will fill multiple vacancies. We are currently seeking Licensing and Certification Technicians who will be responsible for processing licensing and certification applications, or survey related administrative functions. Health Facilities and Emergency Medical Services Division Now hiring for our Certification and Licensing Section, Office of Facility Support Services Be BOLD and make a real difference . . . Do you desire a career that provides you with opportunities to improve the world around you? The Colorado Department of Public Health and Environment (CDPHE) is seeking diverse individuals from all backgrounds to apply for a career position that makes a direct impact on improving the lives of Colorado citizens. Our mission is to advance Colorado's health and protect the places we live, work, learn, and play. Our vision is to create a healthy and sustainable Colorado where current and future generations thrive. If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Public Health and Environment. Our tobacco-free campus offers free parking and is conveniently located near RTD bus lines, the Cherry Creek Shopping Center, Glendale City Set, and the Cherry Creek bike path. In addition to a great location and rewarding, meaningful work, we offer: + Employee wellness programs and facilities + Extensive internal professional development opportunities on a wide variety of subjects + Bike to work programs, including access to storage lockers and bike racks + Distinctive career advancement opportunities throughout the State system + Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans + Medical and dental health plans + Paid life insurance + Short- and long-term disability coverage + 11 paid holidays per year plus generous personal time off + Mentoring program with opportunities for mentors and mentees + Tuition assistance for college level courses including Masters degree programs + Excellent work-life programs, such as flexible schedules, and + A variety of employee resource groups Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: http://www.tgslc.org/borrowers/public-service/ Description of Job The Work Unit: The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term care facilities and many other specific types of healthcare services. The division licenses, certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies EMS providers and licenses air ambulance services operating within the state. The Licensing & Certification Program within the Office of Facility Support Services performs the administrative licensing, certification, and survey processing duties in HFEMSD. Each new license or certification requires an on- site inspection. This unit sets up the record to allow the surveyor inspectors to complete their work. This includes collecting and reviewing application documents for accuracy and completeness, and requesting that on-site surveys be conducted when appropriate. At the conclusion of the on-site survey, this unit performs a quality assurance check on the investigation that was completed, communicates with both state and federal partners, and completes the record by issuing a license or recommending approval of certification. This process is standardized for each facility type, but differs across different facility types and requires a wide breadth of knowledge in the different processes. Summary of Position: This position provides support to the licensure and certification programs that are responsible for regulatory activities related to Medicare and Medicaid federal and state certification, as well as state licensing. This position processes a high volume of complex licensure and certification actions to ensure both compliance with standards and the accurate transfer of data from one system to another. This position implements procedures and guidelines established for the work unit and assists with the development and implementation of the work unit’s goals and objectives consistent with statutory authority and supporting the Department’s mission and goals. This position must be proficient in Word, Excel, and Google applications, including drive, docs, sheets and forms. This position is responsible for supporting the electronic application for licensure and survey, as well as responding to frequently asked questions from providers. The information and situations presented in this role can be complex. This position troubleshoots and reports to the work unit supervisor and program manager problems with the processing of transactions related to healthcare providers for licensure and certification surveys. This position tests system changes, explain system functionality, rules, and procedures to others. This position works directly with the work lead(s), supervisor, survey programs, and management to accomplish all required duties. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: H4M3XXTECHNICIAN III (https://dhr.colorado.gov/class-description-and-minimum-qualifications-for-h4m-technician) MINIMUM QUALIFICATIONS: EXPERIENCE: Three (3) years of experience tracking and processing licensure and certification actions, or similar applications, while ensuring compliance with state and federal regulations. OR EXPERIENCE & EDUCATION: Associates degree or higher education will substitute for the required experience on a year-for-year basis. Examples would be: - graduation from an accredited institution with an associates degree. - and one (1) year of experience tracking and processing licensure and certification actions, or similar applications, while ensuring compliance with state and federal regulations. *If using this substitution, a college transcript must be attached to your application. This experience and education must be substantiated within the Work Experience & Education section of your application. Please be sure to enter all relevant job history and education within the last 10 years. "See Resume" and missing relevant employment or education criteria will not be credited towards the minimum qualifications. Education will be credited on a year-for-year basis. Part-time work will be pro-rated. If using education to substitute for experience please upload a copy of your unofficial transcripts or a copy of your diploma/degree to your application. If you do not have access to either of these options, please contact the department contact. Conditions of Employment: + A pre-employment background check + Must be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. + Must be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. + This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need. *Please note: These working arrangements are subject to change based on CDPHE's business needs. The position will be expected to work on site, when needed, at 4300 S Cherry Creek Dr Glendale, CO 80246. + Office hours are typically Monday through Friday from 8am to 5pm. Extended hours during the evening or the weekend MAY be required by business needs. + A remote (home) office is required. + 5% travel required within the State of Colorado. Preferred Qualifications: The preferred experience, competencies and abilities listed below are highly desirable for this position and will be considered in selecting the successful candidate. + Experience working in a regulatory setting, with the ability to read, interpret, and comply with complex state and federal regulations and statutes, as well as policies and procedures + Excellent written and oral communication skills. + Experience and ability to work with Microsoft programs such as Word, Excel, and Google Applications, including the ability to create, manage, and utilize files and documents in Google Drive + Excellent interpersonal skills with ability to effectively manage and resolve conflicts, confrontations, and disagreements in a positive and constructive way + Strong analytical and reasoning skills + Ability to review and compare documents with great detail, recognizing errors or missing information while comparing multiple documents + Accurate/speedy data processing skills + Thoroughness when performing work and conscientiousness in attention to detail. + Ability to effectively communicate both orally and in writing with a wide range of individuals; + Ability to use sound judgement, investigative skills, and internal process documents and resources to process complex licensure and certification action that are often incomplete or require additional research. + Ability to ensure the correct transfer of data from one system to another, both automated and manual + Ability to respond to a high volume of frequently asked questions from providers about certification and licensure + Ability to explain systems, rules and procedures to others and work directly with healthcare providers and management + Ability to use information technology to communicate, manage knowledge, mitigate errors and support decision-making. + Self-starter who is organized and multi-task oriented; Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules . Supplemental Information A completed State of Colorado application includes: + Unofficial transcripts if using education to substitute for experience. + DD214 if claiming veterans status The Selection Process: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications. A top group, up to six candidates, will be invited to schedule an interview with the hiring manager. E-Verify: CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You must be legally eligible to work in the United States to be appointed to this position. CDPHE does not sponsor non-residents of the United States. ADAAA Accommodations: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Dan McKenna, at daniel.mckenna@state.co.usor call 303-692-2060, option 5. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 Our salary range is listed from $50,856 to $66,120 annually. Offers are typically made near the low end of this range. If you are selected for an interview and offered a position, is this an acceptable salary range for you? a. External Employees: please select “yes” to acknowledge you understand the salary parameters. b. Internal Employees: if you are an internal employee and are hired into this position your salary will be analyzed along with step pay and relevant years of experience. Please select "yes' to acknowledge this statement. + Yes + No 02 Describe your experience in a customer service environment and how you handle difficult customers 03 Why are you interested in this specific role? 04 Are you willing to submit to a pre-employment background check? + Yes + No 05 CDPHE: This position requires educational transcripts be submitted if you are using education to meet the minimum qualifications for this position or using education for the substitution of education for some experience. If you are using education to meet the minimum qualifications or substitution for this position, a copy of your unofficial (or official) transcript is required by the application deadline. You must attach this transcript to your application electronically. Please select “Yes” to acknowledge that you have attached your transcripts to your application. + Yes + No 06 This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business need. Please click "Yes" to acknowledge you understand this requirement. + Yes + No 07 Are you using education to substitute for the required years of experience? + Yes + No 08 If you are unable to provide a transcript showing your college accreditation, are you able to provide another form of academic proof such as a copy of your diploma or degree? + Yes + No 09 Applicants for the State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency? + Yes + No Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email