Level 3 Technical
CompuCom
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client has a brand new opportunity for a **Level 3 Technical** to join their team **onsite** in Folsom, CA. This resource will have frequent interactions with clients in person and also via phone, email, and IM.
**Duties and Responsibilities** **:**
+ Installing and configuring OS on client laptops
+ Migrating client data to new laptop
+ Performing advanced break / fix support of software / hardware issues for clients
+ Managing and updating tickets via the client's ticketing database
+ Processing assets returned from clients leaving the company
+ Ensuring all client inventory assets are stored and distributed in a clean and professional manner
+ Assisting with asset inventory audits
**Skills and Qualifications** **:**
+ Minimum 3+ years of technical experience desired
+ Must be able to lift up to 35 lbs. solo
+ May be required to walk / sit / stand / crawl / kneel for extended periods
+ Must have excellent customer service skills and excellent written / verbal communication skills
+ Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 10
+ Technical certifications a plus
**Wage Range** :
The rate for this position is between **$22.00 - $24.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** **:**
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
_We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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