Description While receiving a moderate level of guidance and direction, the incumbent is responsible for coordinating and managing the day-to-day running of this Infrastructure area. Day-to-day Leasing Business Support may cover activities such as: communications with our brokerage firm, tracking of all critical dates for leases in Lucernex and administrative support to include; draft documents, coordinate meetings and create presentations. You will build knowledge of the company, processes and customers when liaising with the other business areas such as finance, legal, compliance, and facilities which may also be an integral part of the role. Primary responsibilities include + The incumbent is responsible for contributing to the development and implementation of the overall business support strategy that is aligned with organizational goals and objectives of the Office Strategy Leasing & Execution Team. + The incumbent’s involvement with leasing business support strategy, may also include responsibilities assisting in identifying areas for improvement in business support processes, systems, and workflows. + The incumbent is also responsible for coordination of specific work tasks with other colleagues within the department as well as with other departments in order to ensure the smooth and efficient flow of information. + The incumbent is responsible for process execution and improvement, which includes identifying opportunities to improve and streamline leasing business support processes. This will include incorporation of end to end leasing activities within Lucernex. + Lastly, the incumbent is responsible for service delivery and performance, which involves assisting in ensuring the delivery of high-quality business support services to internal stakeholders and collaborating with the team to address issues or bottlenecks in service delivery and seek opportunities for continuous improvement. Qualifications, Education, Certifications and/or Other Professional Credentials + Bachelors degree in Finance, Business, Real Estate/Property, or related field or work-based equivalent + Must have excellent verbal and written skills as well as interpersonal and organizational skills + Adapts to change and works well in a fast paced environment + Proficiency in Microsoft Office products, particularly Excel, is also required + Power BI a plus Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M-F in office 4 days a week in Johnston, RI and 1 day remote. #LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.