Responsibilities

Join us in building communites, click here to learn more about us https://vimeo.com/434468879

 

Related’s Building, Lake Shore Plaza, in Chicago, IL, is seeking a Leasing Consultant to join their team. Responsibilities include:

Turn Prospects into Proud Residents

We’re looking for a service-driven Leasing Consultant to guide prospective residents through the leasing journey—from the first inquiry to move-in day. In this role, you’ll share the story of the building, create a welcoming experience, and support a strong sense of community. If you enjoy connecting with people, solving problems, and taking pride in your property, this is the opportunity for you.

 What You’ll Do:

Leasing & Marketing

Welcome prospects and guide them through personalized property tours

Highlight lifestyle features, community amenities, and neighborhood insights

Use CRM systems to track leads and follow up with care and attention

Prepare and process lease applications, documents, and renewals

Share ideas with marketing on campaigns, tour strategies, and promotions

Stay informed about market trends and competitors

Resident Retention & Community Engagement

Support smooth move-ins and move-outs with great communication and care

Coordinate resident events and activities to strengthen community ties

Help deliver personal touches—like welcome kits or birthday notes

Gather feedback and look for ways to enhance the resident experience

Building Presentation

Keep leasing offices, models, and amenity spaces clean and tour-ready

Partner with maintenance and operations to address any property needs

Help ensure a polished and consistent arrival experience for all visitors

Administrative & Compliance

Manage all leasing paperwork and files with accuracy and discretion

Track occupancy data and help maintain compliance with Fair Housing laws

Prepare audit-ready documentation and handle applications with professionalism

Operational Excellence

Monitor KPIs like move-in scores and lead conversions

Identify ways to improve leasing performance and resident satisfaction

Help manage online reviews and resident concerns with a solutions-first mindset

Special Projects & Teamwork

Participate in marketing campaigns, leasing events, and team meetings

Stay current with industry trends and company updates

Be a team player who’s ready to support wherever needed

 

WHY YOU’LL LOVE IT HERE                                                                       

Lots of paid time off (19+ days!) – we value your life outside of work.Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance ProgramFinancial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs. Mental health resources, such as counseling, are available to our team members.Fertility benefits – such as surrogacy, adoption assistance and more!Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!

 

COMPENSATION

$45,000 - $50,000 / year + Commission! 
Qualifications

What You Bring:

Experience in leasing, hospitality, or customer service

Excellent communication skills—written, verbal, and in-person

Strong organizational skills and attention to detail

Proficiency in CRM tools and Microsoft Office

Weekend availability required (with two weekdays off)

A valid real estate license (or willingness to obtain one)

Bachelor’s degree preferred

 

#RMC

#LI-NG1

#LuxResiServices

 

Overview

Build Your Career with Related Commercial Management Company

Related Commercial Management Company (RCMC), a subsidiary of Related Companies, manages prestigious office and retail spaces across Hudson Yards, Deutsche Bank Center, and 85th & 10th. Our portfolio includes state-of-the-art office towers like 50 Hudson Yards, 55 Hudson Yards, and 30 Hudson Yards, home to Fortune 500 companies and global industry leaders. As an office property management professional at RCMC, you’ll be key in managing iconic commercial properties, working alongside top corporate clients and global brands, and benefiting from career growth, leadership development, and mentorship. You’ll be part of an innovative, high-performance team that sets industry standards in commercial real estate.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.