Join the Standard of Excellence with Related Rentals in New York City
Step into the world of elevated living with Related Rentals, where iconic properties across New York City-from Downtown Tribeca to the Upper East and West Side- set the benchmark for luxury, design, and service. As a Leasing Floater and Administrative Assistant, you’ll play a vital dual role supporting some of the city’s most distinguished residential communities.
In this hybrid position, you’ll seamlessly alternate between front-line leasing support-assisting high-profile prospects and residents- and providing essential administrative and operational assistance to ensure smooth functioning of our leasing offices. You’ll gain exposure to a dynamic portfolio of luxury properties while working alongside top-tier professionals and engaging with an elite clientele.
This role offers the unique opportunity to grow your career in real estate, build lasting industry connections, and enjoy competitive compensation in a fast-paced, high-performance environment.
Key Responsibilities:
Leasing and Sales:Act as the primary leasing consultant at assigned properties on an as-needed basis.Conduct property tours, highlighting the features and benefits of our luxury residences and community amenities.Maintain an up-to-date knowledge of the property market, competitors, and industry trendsAchieve and exceed leasing targets by converting leads into leases across multiple locationsSupport on-site teams during peak leasing periods, team transitions, or staff absencesUtilize property management software (e.g., Yardi, Rent Café) and CRM systems (Salesforce) effectivelyMaintain cleanliness and staging standards in model units, leasing offices, and tour pathsFollow Fair Housing laws and company leasing policies at all timesCustomer Service:Provide exceptional customer service to prospective and current residents, addressing inquiries and resolving issues promptly and professionally.Build and maintain strong relationships with residents to ensure high retention and satisfaction ratesRespond promptly and professionally to inquiries, concerns, and service requests phone, emailResolve resident issues with empathy and urgency, escalating to management as necessaryMarketing and Outreach:Collaborate with the marketing team to develop and implement effective marketing strategies and promotional activities.Assist with community events, resident engagement, and networking opportunities to enhance the property's visibility and attract potential residents.Ensure that property availabilities are listed on the property website in accordance with site-specific directivesAdministrative Duties:Accurately process leasing applications, credit checks, and other required documentation.Maintain detailed and organized records of all leasing activities and communications.Input and update data in property management software (eg. Yardi, Rent Café) and CRM systemsManage lease renewals, notices to vacate, and resident correspondence as neededAssist with scheduling appointments, coordinating move-ins/move-outsSupport property audits, inspections, and compliance tasks as required
Compensation:
$62,400+ Commission + Discretionary Bonus
Benefits:
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance ProgramFinancial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programsSocial Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matchingCareer Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities#RMC
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Qualifications
Real Estate Sales License (NYC)Minimum of 2 years of experience in luxury rental or condo property leasingProven track record of meeting and surpassing leasing targets in a competitive environmentStrong understanding of leasing principles, real estate best practices, and customer service excellenceSelf-motivated, detail-oriented, and results-drivenCollege degree or coursework preferredDemonstrated proficiency in working with computers including Microsoft Office, calendar management, software/database, and social mediaExcellent communication, interpersonal, customer service, and organizational skillsStrong sales acumen with a hospitality-minded approachProficient in managing an internal applicant databaseAvailable to work a flexible schedule, including weekendsYardi or similar software experience preferred Prior experience in leasing, sales, or hospitality preferred
Overview
Build Your Career With Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.