Job Title

Lease Admin, Associate Director

Job Description Summary

As the Lease Admin, Associate Director, you will be responsible for the day to day management of the Lease Administration Services team supporting C&W’s client and actively maintaining the Client relationship.

Job Description

General:

Fosters excellent client relationshipEnsure overall quality of service deliveryCoordinate service and/or resources delivered to the clientManage the flow of key documentation and client communicationsDesign reporting products to meet the clients’ unique requirementsEnsure accuracy of all client materialsEffectively manages all aspects of account team responsibilitiesLead and / or facilitate client meetingsGenerate standardized and ad hoc reportingReviews and ensures accuracy of reports and client submittalsPerforms other duties as requested by VP

Process Management:

Process management consultingImplement standardized processes that create maximum efficienciesOversee development of standard forms and proceduresEstablish baseline performance measurements at onset of relationship or periodic intervalsDevelop performance measurements for internal benchmarkingProvide period reportingDevelop and implement account operations manual

Portfolio Administration:

Implement and manage overall portfolio administration functionRecommend and implement process improvementsDevelop and implement performance measurementsManage and /or perform all lease administration tasksAccountable for accuracy of data in clients’ portfolio management systemProvide written and oral reporting of critical lease action itemsEnsure accuracy of critical lease action date reportingOversee maintenance of database ensuring all data is accurately classified, approved and processedOversee and manage desk lease audits processManage review and processing of Estoppel CertificatesManage subtenants including rent collections and subtenant billing requestsEnsure timely entry of all data and submission of reportsEnsure all files are updated and complete and follow corporate standards for records retentionManage client budget forecasting and variance reporting

Human Resources:

Participates in the recruiting, hiring and management of human resourcesAssess and project staffing needsWithin the structure provided by C&W Human Resource, implement and oversee Performance Management Plan Program for the Account Team under purview.  Participate, when required, in Performance Improvement Plan in accordance with C&W’s Human Resource Guidelines and Policies

Qualifications

Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field; MBA preferred8+ years’ experience in lease administration, real estate management, or a related fieldUnderstanding of the lease administration function, ideally with multiple industry sector clients and clients of various maturity levels/buying patternsProven track record of leadership and team managementStrong financial acumen and experience with budgeting and financial planningExcellent oral and written communication skills, presentation skillsStrong relationship management and interpersonal skills; team-orientedAbility to listen and discern client and account needs and make effective presentations on complex topicsAbility to motivate and negotiate effectively with key employees, senior management, and client groupsDemonstrated ability to solve complex problems and deliver a variety of options in complex situations

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 84,991.50 - $99,990.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”