Vancouver, British Columbia
6 hours ago
Learning Specialist
We are currently seeking a Learning Specialist with solid work experience to join our team. Reporting to
the Director of Information Technology, the position of Learning Specialist is responsible for overseeing
all facets of education for the effective use of the technology solutions under the responsibility of the IT
department. Your primary role will be to develop and maintain the learning curriculum for software
applications and other services that comprise the core set of technology “tools” utilized by all members of
the firm. As a member of the IT department, your secondary role will be to provide additional first level
help desk support to our user community and be involved in minor initiatives and major projects in support
of the IT department.

Responsibilities:

Maintain the curriculum of learning resources as it pertains to the on-boarding of new hires; new
technology solutions and software upgrades; and other new initiatives that utilize technology.

Deliver blended learning solutions including classroom sessions, group presentations, individual
coaching, and webinars.

Liaise with practice group members, the Human Resources department, and the Director of
Associate and Student Programs to establish learning objectives and develop learning plans for
staff and lawyers.

Produce learning resources such as video tutorials, quick reference guides and other job aids.

Provide advanced support for the Microsoft Office suite of products - particularly trouble-shooting
formatting issues in Word documents; and assisting with Excel spreadsheet design and
manipulation.

Participate in the identification and development of new technology initiatives and provide ad hoc
project management and coordinate pilot testing as required.

Provide level one helpdesk coverage as required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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