Learning Services Intern Job Description: Learning Services Intern Looking for an internship that will provide you with an experience like no other? We are seeking a highly motivated and enthusiastic Learning Services Administrator Intern to join our Partners Alliances & Expert Services team. What will the programme look like? The Learning Services Administrator plays a key supporting role within the Learning Services Sales team, ensuring the smooth and efficient coordination of training-related activities. This role focuses on administrative, operational, and marketing support to enable the sales team to focus on revenue-generating activities. The ideal candidate is highly organized, proactive, and able to multitask across various responsibilities while communicating effectively with both internal teams and customers. Key Responsibilities: Summary of the Role Customer & Training Support • Contact customers to remind them of upcoming training sessions (calls/emails/CRM tasks). • Assist in managing training bookings, rescheduling, and customer follow-ups. • Manage training calendars, class availability, and trainer schedules (in collaboration with the Delivery team). • Track attendance and follow up on no-shows or incomplete sessions. • Handle inbound queries related to training logistics. • Administrative Support • Maintain accurate customer records in CRM, including delegate information and training history. • Pull and manage customer databases for marketing and sales initiatives. • Assist with the creation and processing of training-related documentation (e.g., opportunity creation, invoices, attendance registers). • Support monthly reporting and tracking of training delivery metrics. Marketing Support • Assist with the creation of email campaigns, flyers, and digital marketing content for promotions. • Liaise with the Marketing department to align on branding, campaigns, and communication timelines. • Monitor campaign responses and follow up with leads or delegate queries. • Contribute to the planning and execution of webinars, newsletters, and product promotions. Internal Collaboration • Work closely with the Sales, Product, Delivery, and Marketing teams to identify opportunities to promote Learning Services offerings. • Help streamline internal processes by identifying and documenting recurring administrative tasks. • Support ad hoc team requests and projects. What will make me successful? • A grade 12 matric certificate • Must have a degree or diploma in Human Resources / Marketing • Exposure to events coordination or administration is an added advantage • Must be able to work on Microsoft Office • Accounting Software knowledge will be an added advantage • Must have a Clear Criminal record • Strong customer service ethic and high attention to detail • Strong trouble-shooting and excellent communication skills (both verbally and written) • Patience with dealing with client queries and the ability to handle repetitive tasks • The ability to work within a team as a team player • Always be up to date with changes and developments • Cooperation and willingness • Deadline driven and Ability to work under lot of pressure • Conscientious, able to work with minimal supervision • Ability to think outside the box. • Teachable and hungry for knowledge Office Location Midrand Office - This is a hybrid role, three days per week at the office What can I expect from the process? • Apply online with CV • Complete a gamified science-driven assessment via Harver, to help us accurately assess if you’re aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process. • If you match the profile, you'll be sent a video interview to record. • If your video interview is successful, you’ll be invited to an Assessment Centre • Successful candidates will join our Intern Programme on 1st October 2025 for 12 months As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience. Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us atearlycareers@sage.com Function: Partners Alliances and Expert Services Country: South Africa Office Location: Johannesburg Work Place type: Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.