Welcome page Returning External Candidate? Log back in! Learning Quality Specialist Location US-NJ-Camden Job ID 57511 Category Professionals Shift 1 Type Part Time Department Name Access Center 1 Federal Street About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description This person performs audits and manages the registration work queue errors. This person will work with the front-line staff doing one/one training, coaching and informational training emails using the results of the WQ errors and Audits. This position contribution to employee engagement, improved financials through reducing denials and rework  Experience Required 3 years experience in a Contact Center environment with demonstrated experience in both learning and quality capacity preferredTeaching or training experience is preferred; training experience within a medical or Healthcare environment a plusExperience in or knowledge of any of the following is preferred: Central Scheduling, Medical Terminology, Insurance Verification, Registration, Scheduling, Authorizations, ReferralsMust be able to articulate and demonstrate an instructional/informational design methodologyMust be knowledgable of performance measurements, quality initiatives, coaching and mentoring, staff development, and the unique demands of frontline staff Education Requirements High School Diploma RequiredBachelors preferred Special Requirements Must be learner-focused, with the ability to develop targeted materials based on learner preferences, characteristics, competenciesStrong instructional design abilities (via experience or education) especially related to needs assessment and customized development for varied learners preferred; knowledge of performance based instructional methodology is preferredMust have superior writing skills related to informational and instructional material, including the ability to present content in a non-paragraph and linear way. Experience with graphic design is a plusMust be a high-performing and facile PC user and an expert in the Windows Suite (specifically PowerPoint and Word). Experience with E-Learning and Alternative Media a plusMust possess solid classroom delivery skills related to motivating and capturing the attention of adult learners; must display high energy, confidence, a sense of fun, and the desire to provide a unique and memorable learning experience. A sample presentation will be required.Must be motivated, decisive, and a problem solver with excellent time management, leadership aptitude and organizational skillsMust be a team playerMust have demonstrated experience in communicating effectively with all levels of managementMust be able to work varied hours as business needs change (i.e., possible evening and weekend hours) Salary Min ($) USD $28.00 Salary Max ($) USD $46.00 Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

The New Jersey Pay Transparency Act requires disclosure of the range of pay for this position, which falls within the provided pay grade range. A salary offer will vary based on the job role, applicants experience, qualifications and skills, equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu

Application FAQs

Software Powered by iCIMS
www.icims.com