**Description:** **ANdAZ Gold Coast** At **ANdA** Z, we believe great hotels are shaped by great people. Curious, creative, and deeply connected to people. As **Learning Manage** r, you’ll help bring that philosophy to life by shaping how our teams learn, grow, and thrive. This is an opportunity to build a culture of learning where every colleague feels confident, capable, and inspired to deliver exceptional guest experiences and be their best! **The Role** As Learning Manager, you will lead the development and delivery of learning and development initiatives across the hotel. Working closely with department leaders and the Human Resources team, you will design engaging training programs, support leadership development, and ensure our teams have the skills and confidence to deliver the ANdAZ experience every day. You will play a key role in onboarding new colleagues, embedding brand culture, and supporting ongoing professional growth across all departments. **Key Responsibilities** + Lead hotel-wide learning and development pro + Deliver engaging onboarding experiences for new colleagues + Coordinate training across departments including service standards, brand culture, and operational skills + Support leadership development and coaching for managers and supervisors + Manage Hyatt learning platforms and compliance training requirements + Identify training needs and create tailored development plans + Track learning outcomes and training completion across teams + Partner with department heads to support continuous improvement + Champion a culture of curiosity, growth, and collaboration **Qualifications:** **About You!** You’re a passionate about people and someone who thrives on helping others succeed. You’re organised, energetic, and confident delivering training in both group and one-on-one settings. **You Bring:** + Previous experience in Learning & Development, Training, or HR within hospitality + Strong facilitation and presentation skills + Excellent communication and interpersonal abilities + A collaborative approach with the ability to influence across departments + Strong organisational and planning skills + Passion for building high-performing teams and positive workplace culture **Why Join ANdAZ?** At ANdAZ, we celebrate individuality and creativity. Our teams are empowered to be themselves and create experiences that feel authentic, personal, and unforgettable. You’ll join a supportive team environment where learning, growth, and curiosity are part of everyday work. **Primary Location:** AU-QL-Gold Coast **Organization:** Andaz Gold Coast **Job Level:** Full-time **Job:** Human Resources **Req ID:** GOL000297 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.