Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

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Learning Manager

SUMMARY

The Learning Manager is responsible for fostering a learning centric culture. This role facilitates, coordinates, and supports all hotel Learning programs and assists the Corporate Director of Learning with various aspects of the Learning department.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

Facilitating orientation training for all newly hired Associates, with the assistance of the Director of LearningPreparing binders, blocking space, coordinating meeting set-up, agenda, and PowerPoint presentations for orientationWorking in conjunction with the Human Resources department to ensure orientation runs smoothly and efficientlySupporting managers in the completion of the 10-Day training processUpdating managers on company standards and processes regarding trainingConnecting with Associates during the 10-Day training process to assist in any area and ensure successAttending and participating in line-ups or pre-meal meetings to ensure departments are “perfecting the basics”Auditing behaviors of Associates and departments, ensuring they are in line with hotel standardsWorking with Departmental Trainers to coordinate the topic or presentation of the yearly orientation assessmentPreparing study guides and weekly quizzes, proctoring assessment, tracking Associate scores, and recording and tracking department scoresPreparing and printing all materials for learning classes, including blocking space, creating banquet event orders, and organizing and filing materialCoordinating and guiding Departmental and Technical Trainers in developing training skillsAnalyzing problem areas with a sense of urgency, transparency and willingness to ask for help from managers to resolve or identify training needsPerforming any additional duties as assigned based on current business needs

QUALIFICATIONS

Bachelor’s Degree requiredMust have a minimum of one (1) year of training and development work experience, preferably in a leadership roleExtensive knowledge of hotel operations and jobs within the hotel preferredMust have demonstrated skills in group facilitation (large and small), performance improvement consulting, coaching, and interpersonal effectivenessExceptional presentation, interpersonal, and writing skills to effectively engage, motivate, and influence audiencesRequires excellent verbal and written communication skillsMust possess proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.