Assist the Leadership Committee and Heads of Department in identifying training needs within each department using quality assurance tools.Lead and promote participation in global Hyatt initiatives, including Global Wellbeing Week, World of Care, and Global Month of Service.Act as a mentor and coach to Department Heads and leaders, advocating consistent Hyatt brand standards across all learning and development activitiesEnsure the Service Coaches are trained for each department and maximize their utilization.Deliver all resort training programs, including Introduction to Hyatt and mandated global training initiatives.Administer and manage the My Learning online platform, ensuring accuracy, accessibility, and compliance with corporate requirements.Take proactive ownership of Hyatt’s global learning and development activities, implementing them effectively within the resort.Collaborate with department heads to assess training needs and design appropriate development interventions.Monitor, evaluate, and report on training effectiveness, ensuring continuous improvement in learning delivery.Promote Hyatt’s culture and values through consistent and professional training practices.
Assist the Leadership Committee and Heads of Department in identifying training needs within each department using quality assurance tools.Lead and promote participation in global Hyatt initiatives, including Global Wellbeing Week, World of Care, and Global Month of Service.Act as a mentor and coach to Department Heads and leaders, advocating consistent Hyatt brand standards across all learning and development activitiesEnsure the Service Coaches are trained for each department and maximize their utilization.Deliver all resort training programs, including Introduction to Hyatt and mandated global training initiatives.Administer and manage the My Learning online platform, ensuring accuracy, accessibility, and compliance with corporate requirements.Take proactive ownership of Hyatt’s global learning and development activities, implementing them effectively within the resort.Collaborate with department heads to assess training needs and design appropriate development interventions.Monitor, evaluate, and report on training effectiveness, ensuring continuous improvement in learning delivery.Promote Hyatt’s culture and values through consistent and professional training practices.
Bachelor’s degree in Human Resources, Hospitality, or a related field.Minimum 3–5 years of experience in Learning Development, preferably within the hospitality industry.Strong facilitation, coaching, and leadership skills.Knowledge of training needs analysis and quality assurance tools.Excellent organizational, communication, and interpersonal skills. Good communication skills are essential.Experience working in remote island resorts will be an added advantage.Passion for mentoring and developing talent while upholding brand standards.
Bachelor’s degree in Human Resources, Hospitality, or a related field.Minimum 3–5 years of experience in Learning Development, preferably within the hospitality industry.Strong facilitation, coaching, and leadership skills.Knowledge of training needs analysis and quality assurance tools.Excellent organizational, communication, and interpersonal skills. Good communication skills are essential.Experience working in remote island resorts will be an added advantage.Passion for mentoring and developing talent while upholding brand standards.