We are seeking a passionate and dynamic Learning & Development Executive to join our Human Resources team,The Learning & Development Executive will play a key role in driving a culture of continuous learning and service excellence across the hotel. This role is responsible for delivering impactful training initiatives, supporting departmental training needs, and ensuring that all team members have the tools, knowledge, and confidence to perform at their very best.
What will I be doing?
As a Learning & Development Executive, you will be responsible for supporting the property’s training objectives and fostering professional growth among team members. Your responsibilities include:
• Delivering high-quality training programs to internal team members across all departments.
• Leading service excellence training initiatives that align with Waldorf Astoria brand standards.
• Supporting the implementation of the hotel’s annual training plan.
• Conducting systematic training needs analyses in partnership with Heads of Department, HR leadership, and the Training Manager.
• Assisting department managers in achieving their training goals and reviewing progress on a monthly basis.
• Designing, preparing, and conducting in-house training sessions, including recruitment and selection, performance management, and employee relations modules.
• Ensuring all new employees receive comprehensive onboarding, departmental, and compliance training.
• Holding monthly meetings with departmental trainers to ensure alignment on training priorities.
What are we looking for?
To be successful in this role, you will bring a strong foundation in Learning & Development with the drive to inspire others to grow. Specifically, we are looking for:
Ability to manage multiple tasks, work under pressure, and deliver results independently or as part of a team.
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.