A Learning & Development Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

 As a Learning & Development Coordinator, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Learning & Development Coordinator will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

Provide quality training to internal customersAssist in coordinating and administering Vocational QualificationScheduling and coordination of training classes including maintenance of training calendarAdhere to in-house training planPrepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipmentIdentify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and L&D ManagerAssist Line Manager/Head of Department in achieving training objectives and review on a monthly basisPrepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and GrievanceEnsure new employees have received departmental and legal trainingHold monthly Departmental meetings with trainers to ensure training needs are being covered

What are we looking for?
 

A Learning & Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in HR/trainingPositive attitudeGood communication and people skills

Committed to delivering a high level of customer service, both internally and externally

 

Flexibility to respond to a range of different work situations

 

Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

CIPD qualifiedKnowledge of hospitality

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!