Job Summary: About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

As a Lead Technical Project Manager, you will oversee the full lifecycle of large-scale projects, ensuring successful delivery from initiation through completion. This position reports to the Manager of Technology Project Management within the 3PO team (Portfolio, Program, and Project Organization).

What You Will Do

Strategic Program & Project Leadership

Lead high-priority, multi-site strategic programs and cross-functional projects through the full delivery lifecycle, ensuring timely and on-budget delivery.

Collaborate with engineering teams (Software Engineers, Product Managers, Architects, and leadership) to establish scalable processes that drive success and efficiency across program areas.

Guide and support junior technical project managers throughout the project lifecycle.

Partner with business leaders and stakeholders to align engineering efforts with program goals.

Agile & Operational Excellence

Define, optimize, and manage Agile ceremonies and processes at the team-of-teams level.

Maintain accurate project documentation including scope, RAID logs, plans, and budgets.

Financial & Resource Management

Reconcile actuals, adjust forecasts, and communicate budget updates and billing changes to leadership.

Align resource capacity with project plans and collaborate with managers to balance workload and budget.

Risk, Issue & Scope Management

Anticipate and mitigate risks; manage scope changes and assess impact on timelines and budgets.

Communicate risks, issues, and solutions transparently to stakeholders.

Stakeholder Engagement & Reporting

Lead stakeholder coordination and ensure alignment on goals and timelines.

Own communication plans, manage expectations, and deliver weekly updates, dashboards, and executive presentations.

Required Qualifications & Skills

Minimum of 7 years of technical project/program management experience working with technical teams developing enterprise class solutions

Understanding of APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development

Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping

Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery

Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)

Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall

Strong ability to interpret and navigate architectural and technical aspects of complex projects

Highly organized with exceptional time management and attention to detail

Proven experience managing large-scale budgets and financial oversight

Tools & Technologies:

Office Productivity: Microsoft Office Suite, Keynote, Smartsheet

Project Management: MyPPM (Clarity), MyJira

Reporting & Analytics: Power BI

Preferred Qualifications

Technical project management experience in Commerce or a related field

Project Management Professional (PMP) Certification

Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS

Education

Bachelor's Degree and/or equivalent relevant experience.

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