Ecolab is seeking a Lead Support Specialist to join its industry leading Pest Elimination team. In this position you will provide timely and cost effective hands on pest elimination and preventative solutions for commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants. You’ll provide district leadership in several areas including; training and onboarding of new Service Specialists, ongoing training of existing Service Specialists, and supporting account issue resolution.

What’s in it For You:

Enjoy a paid training program allowing you to learn from successful professionalsReceive a company service vehicle for business useCarve out a long term, advanced career path in service, sales, or managementFlexible, independent work environment where you will manage a monthly scheduleAccess to best in class resources, tools, and technologyGrow your income as you drive growthThrive in a company that values a culture of safety to include top-notch safety training and personal protection equipmentComprehensive benefits package starting day 1 of employment – medical, dental, vision, company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.Keep abreast of Ecolab’s product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.Use handheld computerized equipment to manage service and document structural, sanitation and pest issues.Maintain flexibility to adjust your day to assist customers in a round-the-clock in a fast-paced, multi-tasking environment.Deliver high quality training to new and existing Service Specialists to meet Pest Elimination protocols and standards.Provides root cause analysis and problem resolution to assist with coaching, training & developing associates.Perform administrative functions for route including maintenance of route books, all files, manuals, brochures, reports, forms, and communications

Position Details:

Candidate must reside in:  Florenceville, NB or close surrounding areas within 45 minutes Route territory will include: Florenceville, Woodstock, Edmundston and surrounding areasWeekend Coverage: On call responsibility -1 weekend per month  

Minimum Qualifications:

High School diploma or equivalent.Two years work experience preferred.Proficient in MS Office software (Word, Excel, PowerPoint and Outlook)Valid Driver's License with an acceptable motor vehicle record, and drive and maintain a company vehicle and equipment in clean and proper operating conditionMust be able to work an overnight shiftWillingness to be on-call during off work hours and weekends as necessaryImmigration sponsorship not available for this role

Physical Demands:

Must have the ability to Lift/Push/Pull/Carry up to 50 pounds (25 kilograms) chest high.Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions.Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.Must be capable of wearing a respiratorPossess or able to obtain required pest certification and/or business licensing pursuant to country or provincial law

Preferred Qualifications:

Previous customer service experienceAbility to sell value-added products to existing customersPrevious pest elimination industry or route experience preferred

Compensation Package:

Fantastic company matched pension planCompany service vehicle with coverage on gas, maintenance and insuranceBenefits with medical, dental, disability coverage from day 1Cell phoneFull training program with one-on-one coachingShares purchase planEducation fundingEmployee Assistant ProgramOpportunity for growth and advancement

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Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.