Lead Site Reliability Engineer
Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
**Iron Mountain** is seeking a **proactive and skilled Observability Automation & Integration Lead Engineer** to join our **Infrastructure Transformation** team.
In this role, you will be responsible for **implementing, managing, and enhancing enterprise observability and automation platforms** to ensure optimal network and application performance across a global ecosystem.
The Infrastructure Transformation team is a dynamic group dedicated to modernizing our technical infrastructure, driving efficiency through automation, and ensuring the continuous availability of critical systems.
**What You'll Do (Responsibilities)**
In this role, you will:
+ **Responsibility 1: Drive Enterprise Platform Engineering** - Design, implement, and maintain highly available, 24x7 continuous monitoring solutions using platforms like **Datadog and SolarWinds** , including configuring alerts, creating dashboards, and conducting data trend analysis.
+ **Responsibility 2: Champion Automation & Integration** - Collaborate with Enterprise Architects and operations teams to automate infrastructure operations, integrate monitoring data with platforms like **Configuration Management Database (CMDB)/ServiceNow** , and identify opportunities for proactive monitoring solutions.
+ **Responsibility 3: Ensure Design and Operational Adherence** - Ensure compliance with architectural governance and security standards in all designs, drive process improvements, and provide on-call support for critical issues outside of normal business hours.
**What You'll Bring (Skills & Qualifications)**
The ideal candidate will have:
+ **10+ years of experience** in **monitoring platform engineering** with tools such as **Datadog, SolarWinds, Prometheus, or Grafana** .
+ **Strong knowledge of network and application performance monitoring** , including configuring monitors using protocols like **Simple Network Management Protocol (SNMP), Secure Shell (SSH), Windows Remote Management (WinRM), Windows Management Instrumentation (WMI), or Java Management Extensions (JMX)** .
+ **Proven ability** in **automating infrastructure operations** using tools like **Ansible and Python** and integrating systems via **Representational State Transfer (REST) Application Programming Interface (API)/scripting** .
+ **Bachelor's degree** in Computer Science, Information Technology, or a related field.
**What We Offer (Benefits)**
This section lists benefits specific to the role and region. Since this information was not included in the original job description, I will include the standard Iron Mountain offerings from the template as a placeholder, which can be modified based on the role and location requirements:
+ Competitive compensation and benefits aligned with the experience.
+ Flexible work options/alternative work options to support work-life balance.
+ Comprehensive health, wellness, and retirement plans.
+ Opportunities for continuous learning and professional growth.
**Call to Action**
If you are passionate about building scalable, high-performance systems and enhancing enterprise observability, apply today to join the Iron Mountain Infrastructure Transformation team!
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0093467
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