FLORENCE, FI, IT
1 day ago
Lead Services Specialist - Parts Services

Do you enjoy overseeing projects and managing multiple priorities?
Do you enjoy providing an efficient service to our customers?

Join our Industrial & Energy Technology Team!

The Industrial & Energy Technology (IET) organization brings together an incredible amount of expertise, technologies, and services. Together we are creating a portfolio of powerful technologies and solutions. Our focus is on supporting industrial and energy customers, driving industrial productivity, and enabling a reliable, efficient, net-zero energy system.

Partner with the best

As Lead Service Specialist, you will be responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts. You will make key decisions, resolve issues and oversee projects to shape enhancements. You’ll unite cross-functional teams to connect, share knowledge, innovate and to develop improvements.

As a Lead Service Specialist - Parts Services, you will be responsible for:

Owning all the parts/materials operations relevant to Upgrades P&L.

Delivering the customer service level across project functions (Eng, Planning,Project Management, Quality, Finance).

Being the primary interface with project management

Being responsible to drive the achievement of the financial targets of the projects from an execution stand point, from BOM generation to shipment arrangement.

Handling diverse clients in a region. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions.

Fuel your passion

To be successful in this role you will :

Have a bachelor's Degree (or a high school diploma / GED with at least 4 years of experience in Services).

Have minimum of 3 additional years of experience in Parts Services.

Have strong oral and written communication skills.

Demonstrate interpersonal and leadership skills.

Show the ability to influence others and lead small teams. Lead initiatives of moderate scope and impact.

Be able to coordinate several projects simultaneously.

Have proven analytical and organizational ability.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

·       Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

·       Contemporary work-life balance policies and wellbeing activities

·       Comprehensive private medical care options

·       Safety net of life insurance and disability programs

·       Tailored financial programs

·       Additional elected or voluntary benefits

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