San Diego, California, United States of America
13 hours ago
Lead Scientific Support Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting

Job Description

What makes this opportunity outstanding?

At Thermo Fisher Scientific Inc., you will discover meaningful work that makes a positive impact on a global scale. Our Unity Lab Services division offers a single source for coordinated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customers' laboratory business needs. Be part of our ambitious journey to provide flawless support and make a real difference!

Job Responsibilities

Support multiple customer labs and attend meetings to ensure smooth operations.Coordinate stock room, POU management, dispensing of products, and more.Order Management: Handle order entry, order expediting, and provide customer service support.Chemical Management: Receive, register, and track chemical containers.Incubator and lab wipe down to maintain a clean and safe environment.Media and Buffer Prep: Prepare inventory solutions and fulfill customer requests.Drive Process Improvement culture to improve efficiency and effectiveness.Perform other responsibilities as assigned by management.

Job Requirements

Education

High school diploma or equivalent experience required.Bachelor's degree or equivalent experience in a related field preferred, or a combination of education and experience that demonstrates the required skills.Military Service/Training in lieu of a degree may also be considered.

Experience

4 years of related experience within a laboratory setting preferred.Experience working in customer service is a plus.Knowledge of GxP Experience and IATA/DOT certification, and OSHA General Industry requirements are advantageous.

Knowledge, Skills, Abilities

Strong verbal and written communication skills, with a desire to deliver excellent customer service.Professional appearance and demeanor in all interactions, upholding Thermo Fisher Scientific's values.Proficiency in Microsoft Office suite of software.Organizational skills to multi-task and meet due dates as needed.Ability to understand the complexity of various work environments and work safely following all policies and procedures.

Physical Requirements / Work Environment

Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.).Personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses.

- Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.

Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc., to push/pull up to 100lbs.Regularly required to stand, walk, and conduct manual material handling for prolonged periods.Ability to work in environments with varied temperatures (cold rooms, outside, etc.).Ability to work overtime or independently as needed.

Join us at Thermo Fisher Scientific Inc. and be part of an exceptionally hard-working team that is dedicated to achieving world-class results. Your contribution will help us successfully implement innovative solutions and compete at the highest levels!

Compensation and Benefits

The hourly pay range estimated for this position based in California is $25.60–$38.39.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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