Pay Range:

$39,820.00 - $65,703.00Supervisory Organization:Treasury Supv

Country:

United States of America

Address:

1401 PACIFIC AVE

City:

DALLAS, TX 75202

FLSA:

Non - Exempt

Professionals:

06 - Admin Support (EEO-4-United States of America), 6F - Indirect Administrative Support - General Maintenance (EEO-SubCategory)

General Summary:

Under the supervision of a Treasury Supervisor, performs a variety of activities related to revenue collection and processing at rail stations and/or bus operating divisions according to established policies, procedures, and guidelines for Dallas Area Rapid Transit's (DART) Revenue Systems Section. The lead controller/collector will also assist with supervisory tasks when needed and cover open shifts for various positions in the revenue department including Revenue Technician, Count room assistance, and will pick up mobile cash bins from bus divisions with the truck when needed. Follows established procedures and follows established safety precautions and regulations. Secures keys, lock revenue equipment, and store bins and audit carts in the storeroom at the end of the shift.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Dispatching Revenue Techs, and Fare Equipment Mechanics to support GFI-TVMs and Vix validators and GFI division receivers.Monitor the status of all Dart and DCTA TVMs & VIX validators.Keep the dispatch log up-to-date.Transports equipment and supplies from the revenue vehicle to the TVM using the TVM cart.Uses proper identification to log in and log out when opening TVM.Removes and installs Coin vaults, Hoppers & Bill stackers.Installs ticket stock.Follows all inventory and tracking procedures.Transporting cash bins to and from bus divisions with a large, armored truckRemoves, seals, tags, and identifies bin containing revenue; installs empty bin in receiver, logs bin removed/replaced; and loads bin(s) and audit carts into armored vehicle in accordance with established procedures.Following cash handling proceduresInventory and control of bins, hoppers, and vaults.Notifying management of unusual circumstances and incidentsMonitoring vehicles and equipment assigned to the revenue department to ensure proper maintenance.Performs other related duties as assigned. ​

MINIMUM KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

High School or a general education diploma.Four (4) years of experience in revenue systems, cash/money transactions, bus operations, and one (1) year of commercial vehicle driving experience.Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles. Pass a background investigation and credit reference check in order to handle money.Proficiency in PC software applications, include Microsoft Office or other related software applications. Valid Texas Commercial Drivers License (CDL), no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI conviction on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) consecutive months on driving record in order to operate armored and DART non-revenue vehicles.Interpersonal skills to effectively and sensitively communicate with all levels of supervisory and non-supervisory employees, security and electronic services personnel, and others both inside and outside of DART.Analytical skills to find solutions to problems of limited complexity.Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling money, materials, and information of a confidential nature.Ability to operate DART vehicles, including buses, vans, and large trucks.Ability to learn and remain proficient with revenue department applications, including Trapeze, MS Word, Excel, and Access.Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Ability to marshal resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner. Ability to use his/her time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities. Ability to enjoy working hard. Is action-oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with a minimum of planning. Seizes more opportunities than others. Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answer. Ability to relate well to all kinds of people, up, down, and sideways, inside and outside the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.

WORKING CONDITIONS:

Works in an environment where there is exposure to dust, noise, or temperature. May be exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Open until qualified applicants are identified.