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Each Leader will be responsible for demonstrating core competencies by a solid willingness to work with others throughout the organization and be a role model for teamwork and cooperation that results in the highest quality of care and concern for our patients and employees.  A core belief at organization, and one that must be demonstrated by all employees, is that each patient and employee is treated with respect and that decisions affecting either are made with integrity and professionalism and promote a high degree of trust.  These characteristics, along with personal initiative and a solid focus on results, are critical to continued success in this role.

Overseeing assigned employees and activities for the efficient administration of nursing activities.  Coordinates daily clinical operation needs in assigned areas.  Provides direct patient care utilizing the nursing process and adhering to standards of nursing practice, department-specific policies, procedures, and protocols.

Primary Responsibilities:

Providing leadership to the team and monitoring to ensure daily work, including but not limited to inbasket work, telephone triage, direct patient care, and floor work, is being done in a timely mannerCompletes daily staffing and provider assignments.  Assessing staffing needs and adjusting coverage as needed throughout the dayActing as an additional resource during the work day by conducting daily rounds to answer any questions or concerns and reinforce Reliant policy, procedures, and workflowsLead will inform Nursing Supervisor of needed staff re-educationInitiate daily nursing communication via jabber to help facilitate open communication in the departmentMonitor in basket work to ensure appropriate patient response timesAssist Nursing Supervisor with Practice, Health, and Safety (PHS) audits of your designated podsMonitor logs weekly, ensuring they have been checked at required frequency and excursions and/or errors have been appropriately documented and resolved.  Logs include, but are not limited to, medication refrigerator and freezer, chain of custody, accession, etc.Provide feedback to Nursing Supervisor for staff reviewsAssist will all medical emergencies within the building.  Identifies emergency situations and initiates appropriate nursing orders/interventions.  Meets patient needs promptlyProvides effective patient care directly to patients or through telephone managementAdministers, monitors, and evaluates all therapeutic interventions, including but not limited to safe medication administration according to Standard Policies and Procedures and applicable state and federal laws, including but not limited to immunizations and department-specific medicationsAdministers intravenous medications, including limited IV push medications depending on patient population, e.g., Urgent Care versus Primary Care patients, as requiredConsistently documents all the aspects of patient care and patient education.  Reports pertinent information to physicianEnsures nursing judgments and plan are based on physical, psychosocial, cultural, and diverse needsDelegates patient care responsibilities to other members of the healthcare team, when appropriateUtilizes patient care equipment appropriately and safely.  Monitors and reports any needed repairs and/or maintenance of clinical equipmentCompletes all organizational and department-specific nursing/clinical and educational competenciesComplies with health and safety requirements and with regulatory agencies such as DPH, etc.Enhances professional growth and development through educational programs, seminars, etc.Attends a variety of meetings, conferences, and seminars as required or directedRegular, reliable, and predictable attendance is required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Graduate of an accredited School of NursingFifteen hours of continuing education every two yearsCurrently licensed as an RN in the State of MassachusettsBLS/CPR certificationKnowledge of various software applications such as Microsoft Word, Excel and Outlook, etc.Proven excellent interpersonal, organization, and communication skills

Specialty certifications, licensure, or accreditation as required based on department specialty.

Preferred Qualifications:

1+ years of experience in an ambulatory care setting with telephone triage 1+ years Medical/Surgical or Specialty experience

Physical Requirement:

Physical health sufficient to meet the ergonomic standards and demands of the position

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.