Humana is committed to delivering innovative digital experiences that improve the quality of life for our members and enhance how they engage with us. As a Lead Product Designer, you’ll help shape the future of our digital ecosystem by identifying opportunities for value creation and driving innovative, sustainable solutions through technology.
You’ll champion a startup mindset and agile ways of working to design, develop, and deliver differentiated experiences across Humana’s digital touchpoints.
Key Responsibilities
Lead UX efforts to create intuitive, high-impact digital experiences for Humana members
Translate consumer insights into actionable design strategies and solutions
Collaborate closely with Product, Engineering and Design partners to align on priorities and deliverables
Use storytelling, user journeys, and prototypes to communicate complex concepts and advocate for user needs
Create strategic design artifacts such as vision decks, future-state experience maps, and interaction models
Facilitate workshops to uncover hypotheses, explore solutions, and build team alignment
Ensure adherence to digital design standards, accessibility guidelines, and usability best practices
Drive excellence in visual and interaction design, ensuring pixel-perfect execution and high-quality user interfaces
Maintain consistency in design patterns and contribute to the evolution of design systems
Design for intelligent, personalized experiences powered by AI and data-driven technologies
Core Competencies
Visual & Interaction Design Excellence
Strong eye for visual hierarchy, typography, layout, and color
Deep understanding of interaction design principles and user behavior
Ability to craft elegant, intuitive interfaces that elevate the user experience
Commitment to quality and detail in every aspect of design execution
Big Picture Thinking
Ability to balance business goals with user needs
Skilled at articulating design rationale and creating holistic, seamless experiences
Design experiences that resonate with both users and stakeholders
Influence & Collaboration
Builds trust across teams and senior leaders
Advocates for user-centered solutions and promotes cross-functional alignment
Navigates team dynamics and fosters a collaborative environment
Professionalism
Approachable, respectful, and adaptable under pressure
Strong self-awareness and openness to feedback
Excellent communication and presentation skills
Simplifies complexity in ambiguous situations
Use your skills to make an impact
Required Qualifications
8+ years of experience in UX/Product/Interaction Design
Strong portfolio showcasing high-quality visual and interaction design across complex digital experiences
Expertise in Figma and interactive prototyping
Experience designing within agile teams and across platforms
Skilled in user research, usability testing, and translating insights into design
Familiarity with performance metrics and design constraints
Experience designing for AI-powered interfaces, personalization engines, or data-driven user experiences
Preferred Qualifications
Degree or certification in UX, HCI, or related field (or equivalent experience)
Experience designing for senior adults and inclusive, accessible interfaces
Knowledge of healthcare or insurance is a plus
Comfortable in dynamic, fast-paced environments
Familiarity with tools like UserTesting and strong analytical skills
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-25-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.