PERINATAL PROGRAMS - Part Time Day

Responsibilities at Good Samaritan Hospital and Bethesda North Hospital

Job Overview:

Coordinates onsite educational programming and tours for maternity patients and their families at GSH and BN hospitals. Works collaboratively with the Women's Health Service Line to define educational needs to assure a family-centered, comprehensive perinatal education program for the population served. Responsible for program schedules, classroom scheduling, and providing qualified staffing. Benchmarks program offerings with like health care systems to assure best in class services. Assures adherence to national standards. Keeps up to date with the evolving needs of the population and refines programs as needed. Observes outsourced programing for quality of service and patient experience. Reviews patient satisfaction survey responses and incorporates feedback into improvements to the program offerings. Position requires flexibility to cover evenings and weekend hours as needed to meet the needs of the department and population served. 

Job Requirements:

Bachelor's Degree in Nursing
Basic Life Support for Healthcare Providers (BLS) 
Registered Nurse
Advanced level knowledge of obstetrics 
Knowledge of Adult Learning Principles
Up to 1 year nursing staff educator 
Participation in national professional organization encouraged
3-4 years experience Clinical in Nursing practice in an acute or related specialty field
2-3 years experience orienting/precepting newly hired nurses, guest lecturing, and providing unit in-services

Job Responsibilities:

Assures the delivery of family-centered, comprehensive maternity education programs to TriHealth. Provides orientation to maternity unit staff. Disseminates current evidence-based nursing/healthcare information. Fosters initiative and teamwork andmaintains high tandards in programs offered. 
Acts as a clinical and administrative resource for perinatal educators. Plans, organizes, schedules and evaluates perinatal program offerings. Collaborates with maternity unit team members, physicians and other members of the health team. 
Ensures customer satisfaction with course content and delivery of the information through gathering satisfaction data and incorporating into programs offered. Works with Perinatal Educators making updates to classes and tours.. Demonstrates and encourages staff in identifying opportunities for improvement. Ensures service recovery is proactive rather than reactive. 
Assists in the overall responsibility to recruit and retain qualified staff educators to include participating in team interviews, coordinating onboarding, and provides coaching to improve work performance, Creates a supportive work environment that is conducive to teamwork and staff retention. 
Benchmarks program offerings to similar health care systems. Revises programs and audiovisual materials and methods as needed.
Maintains ongoing professional development through continuing and formal education, specialty certification, professional organization membership.

Other Job-Related Information:

Working Conditions:

Climbing - Occasionally
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Frequently
Reaching - Frequently
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community