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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead People Solutions and Advice Infrastructure India, Sri Lanka

Location- Hyderabad and Bangalore

Principal responsibilities

Design, implement, streamline policies and procedures ensuring alignment with local employment legislative provisions and HSBC Group framework.

Provide strategic advice on PSA (People Solutions and Advice) aspects to HR team(s) / Business on a wide variety of employment matters utilizing appropriate approach / methodology to identify associated risks with actions / decisions.

Apply in-depth knowledge of the labour laws, Group Policies provide strategic inputs and appropriate resolution complex ER (Employee Relations) issues, ensuring compliance with regulations and Group standards.

Understand Business / Functional requirements and Policies provide strategic inputs and appropriate resolution aligned with local employment legislative provisions and HSBC Group framework.

Provide strategic guidance for development and implementation of Business Change / Transformation programmes. Partner for execution of complex Business Change / Transformation programmes and provide innovative solutions for effective resolution of bottlenecks / challenges.

Oversee, track monitor PSA service delivery metrics and provide trends / insight to various Entity / Regional / Global Governance Forums.

Effectively engage and manage relationships with legal counsels; work on litigation strategy with respect to employment disputes; ownership accountability for outcomes

Foresee critical ER situations within the country and advise HR and Business on the implications; proactively define mitigation mechanisms and plans

Provide day-to-day direction and mentorship to team members, ensuring professional service delivery, skill development, and workload balance.

Stay current on industry trends, best practices, and changes in employment laws to ensure the organization remains compliant and maintains a competitive employee relations strategy.

Act as a point of escalation, coach and provide guidance for HR Colleagues, Business Stakeholders (across levels) on complex concerns / whistleblowing investigations for effective resolution.

Build strong relationships with various internal stake holders i.e. HR Team, Internal Legal, Specialist Functions for seamless delivery of PSA objectives.

Ensure compliance to Legal entity/ Country regulatory, and other local matters while operating within defined Global Standards

Ensure appropriate consolidation, quality audit and reporting on all PSA aspects for GSC HTC sites.

Partner with Risk Team to undertake periodic risk assessment of Employment Practices Relations Risk for the entities in scope and develop remediation action plan as appropriate.

Ensure compliance of organizational policies with legal requirements; and participate in audit when requested