Start here at Hartford HealthCare and be part of something betterEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesAt Hartford HealthCare Medical group we offerSupportive environment to promote professional and interpersonal development and growthTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleagueANDdependentsMedical dental and vision coverage optionsGenerous PTO to promote worklife balanceEmployee assistance and wellness programs including astrong focus on promoting mental healthDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreJOB SUMMARYThe Hartford HealthCare Access Center is the central access point for scheduling which will provide timely accurate friendly and clinically appropriate access to Medical Group and other ambulatory services The Access Center is committed to meeting exceeding and anticipating the needs of patients and team members will perform their duties with a high level of compassion and service to patients and internal customers The Patient Service Liaison Lead will support Access Center leadership through the development patient satisfaction and continuous improvement to our internal and external customersPatient Service LiaisonsStart here at Hartford HealthCare and be part of something betterEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesAt Hartford HealthCare Medical group we offerSupportive environment to promote professional and interpersonal development and growthTuition Reimbursement up to after six months of employment and up to tuition discounts with partnering institutions for colleagueANDdependentsMedical dental and vision coverage optionsGenerous PTO to promote worklife balanceEmployee assistance and wellness programs including astrong focus on promoting mental healthDiscounts on services products and optional coverages ndash movie tickets pet insurance travel and moreJOB SUMMARYThe Hartford HealthCare Access Center is the central access point for scheduling which will provide timely accurate friendly and clinically appropriate access to Medical Group and other ambulatory services The Access Center is committed to meeting exceeding and anticipating the needs of patients and team members will perform their duties with a high level of compassion and service to patients and internal customers The Patient Service Liaison Lead will support Access Center leadership through the development patient satisfaction and continuous improvement to our internal and external customersPatient Service LiaisonsMinimum RequirementsExperience Years Customer Service ExperiencePreferred RequirementsEducation Associates or Bachelorrsquos degreeExperienceHealthcare Experience a plusEpic andor medical field preferredMedical Terminology TrainingExperience in the contact center industry back office operations andor a combination of bothEPIC Cadence Scheduling Experience preferredPublic SpeakingExperience Interpreting DataLanguage SkillsMultilingual preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentMinimum RequirementsExperience Years Customer Service ExperiencePreferred RequirementsEducation Associates or Bachelorrsquos degreeExperienceHealthcare Experience a plusEpic andor medical field preferredMedical Terminology TrainingExperience in the contact center industry back office operations andor a combination of bothEPIC Cadence Scheduling Experience preferredPublic SpeakingExperience Interpreting DataLanguage SkillsMultilingual preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment