Lead Operations Specialist
Are you experienced in field operations and chemical program execution?
Do you enjoy supporting field sales, monitoring treatment programs, and ensuring safe, reliable customer operations?
Partnering with the Best
Baker Hughes is a global energy technology leader supporting customers across the energy value chain. Our operations teams work closely with field sales and customers to deliver reliable chemical programs, ensure operational performance, and maintain the highest standards of safety, quality, and compliance.
Fueling Your Passion
As a Lead Operations Specialist, you will support field sales by providing technical assistance, executing chemical programs, and monitoring operational performance at customer sites. You will be responsible for sampling, testing, reporting, inventory surveillance, and chemical pump operation to ensure customer‑defined objectives are met safely and efficiently.
As a Lead Operations Specialist, you will be responsible for:
Supporting field sales by providing technical assistance related to chemical programs and field operations.
Delivering chemicals, pulling samples, and testing water and crude samples in the field.
Monitoring chemical treatment programs to ensure performance and reliability.
Conducting chemical inventory surveillance and ensuring chemical pumps operate at the correct rates.
Maintaining chemical pump functionality and supporting product ordering and inventory control.
Completing service reports related to pump performance and field operations.
Submitting sample test results to account managers for customer recommendations.
Adjusting product dosage rates and/or changing product applications to meet customer‑defined objectives.
Activating or deactivating feed systems based on safety or performance‑related determinations.
Troubleshooting systems operating outside customer‑provided specifications and determining when additional support is required.
Determining the need to order products and placing orders for customers utilizing order fulfillment processes.
Supporting special projects as assigned.
To be successful in this role you will:
Have experience supporting field operations, chemical programs, or production chemical applications.
Have the ability to troubleshoot operational and system performance issues.
Have strong communication skills to coordinate with account managers and field sales teams.
Have the ability to work independently while collaborating with internal and customer teams.
Have a strong focus on safety, operational compliance, and performance reliability.
Have a High School Diploma or equivalent years of experience
Work in a way that works for you
This is a field‑based role that may involve varying schedules depending on operational requirements. Work may include on‑site customer support, outdoor environments, and hands‑on chemical handling.
Working with Us
At Baker Hughes, our people are central to our success. We foster a safety‑focused, collaborative environment and provide opportunities to develop technical expertise and grow within operations and field leadership roles.
Working for You
We offer a competitive compensation and benefits package designed to support your well‑being and long‑term success, including:
Competitive pay and benefits
Safety‑focused work culture
Career development and training opportunities
Financial and retirement programs
Additional voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Service Rep I - Chemical