Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for handling day-to-day Operations processes and working towards deadlines. Key responsibilities include completing all workflows, providing guidance to other team members, assisting internal business partners, and providing functional expertise. Job expectations include performing routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.

Schedule: Tuesday - Friday 2:00pm - 10:30pm CST and Saturday 11:00am - 7:30pm CST

Responsibilities:

Contributes to overall success of an Operations team as an individual contributor

Handles operational activities and queries for either single or multiple Lines of Business across the enterprise

Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners

Provides functional expertise knowledge to projects or initiatives relating to the business unit

Maintains internal operational and financial controls and works within the risk appetite of the business unit

Continues to review processes to ensure they are efficient and implements process improvement opportunities

Required Qualifications:

10 Key data entry experience

Highly organized with strong attention to detail and accuracy

Strong typing proficiency

Excellent time management and prioritization skills, with ability to meet deadlines

Strong operational business acumen

Self-starter/Self- Motivator

Exhibit excellent verbal, written communication and interpersonal skills

Demonstrate the ability to multi-task, strong attention to detail

Microsoft Office proficient

Skills:

Active Listening

Adaptability

Attention to Detail

Collaboration

Data Collection and Entry

Critical Thinking

Customer and Client Focus

Oral Communications

Planning

Reporting

Account Management

Conflict Management

Decision Making

Inclusive Leadership

Process Management

Shift:

Hours Per Week: