Purpose:
Contributes to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Diligently executing store operations, with a special focus on selected functional areas to
contribute to meeting or exceeding sales and KPIs (Sales, Operations, People, Visuals)
Key Accountabilities:
• Allocates resources and organizes processes within assigned area of responsibility to drive
efficiency and productivity in a variety of situations.
• Create an appealing, easy-to-shop environment for customers by coordinating the team to
consistently execute visual merchandising and housekeeping standards in assigned area of
responsibility.
• Ensures the product offer available to customers is maximized in assigned area of
responsibility by coordinating product replenishment from the stockroom to the sales floor.
• Minimizes loss by implementing, monitoring, and tracking all loss prevention activities.
• Maintains a safe shopping and working environment by ensuring company policy and
procedures are adhered to within assigned area of responsibility.
• Motivates and inspires individuals within area of responsibility to maximize and drive a
performance culture.
• Provides in the moment feedback to team members to continue our culture of feedback.
• Raise all escalations to appropriate store manager.
• Is a role model for customer service and boosts sales and Brand experience by using
advanced sales techniques and appropriate elements of the adidas customer service model.
• Acts as a resource to associates on product knowledge and complex customer service
situations
• Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer
loyalty.
• Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Adheres to all established policies and procedures
Knowledge, Capabilities and Experience:
• Must possess and consistently exhibit the competencies relative to the position.
• Skilled in operating personal computers, POS systems, and various software packages
including MS office.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members
• Well-developed ability to speak, read, comprehend, and write English
• Ability to maintain reliable and consistent attendance and punctuality.
• While performing the duties of this job, the employee is occasionally exposed to outside
weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:
• While performing the duties of this job, the employee is regularly required to talk or hear. The
employee frequently is required to stand; walk; use hands to finger, handle, or feel; and
reach with hands and arms. The employee may occasionally be required to sit; climb or
balance; stoop, kneel, crouch and crawl.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or
move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, and ability to adjust focus.
Qualifications:
• High school diploma or general education degree (GED)
• Must be 18 years or older
• Minimum 12 months experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding