Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Software & Web Development Company Industry
Telecoms About the role

Purpose of the job

QoS and CEM systems software engineer, responsible for the development and implementation of the CEM (Customer Experience Management) system architecture. Maximize the rate at which data from probes, logs, agents, and other sources is ingested and aggregated with exceptional cost-efficiency. Allows real-time analytics and visualizations for detecting network and QoS issues as soon as data from all sources is ingested.

Duties and responsibilities

Collaborate with cross-functional teams to understand data requirements and objectives Assist in designing and implementing CEM data management systems and processes Collect, clean, and validate data from various sources, ensuring data quality and integrity Develop and maintain databases, data warehouses, and data models Automate data analysis performed by subject matter experts to support business insights Identify and implement data governance and data security best practices Stay updated with the latest trends and technologies in data management, including on-premise big data tools, and propose innovative solutions

Job specifications

Education

University degree, BSc, Computer and Systems Engineering

Experience

1-3 years in software engineering role with emphasis on data management

Skills and abilities

Excellent presentation skills Deep understanding of progressive technologies Very good English both written and spoken

Technical skills

Proficiency in programming languages like Python, Java, or C++ Familiarity with data management concepts and techniques Strong knowledge of databases like MySQL, Clickhouse, and Redis Experience with on-premises big data administration, including technologies like Hadoop, Apache Spark, or Apache Kafka Experience with DevOps tools (Docker, Kubernetes, Jenkins) Experience with Windows and Linux servers administration Experience with data visualization tools (e.g., Tableau, Power BI, Qlik) is a plus About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

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