Eaton’s Corporate Sector division is currently seeking a Lead Management Specialist.

What you’ll do:

Job Summary    
The Lead Management Specialist will drive high team engagement and performance by setting and adjusting priorities based on sales potential and ensuring that leads forwarded to the sales organization are followed up on in a timely manner.  The Lead Management Specialist will monitor sales status, use influencing skills to encourage sales engagement, and work with sales management to reassign opportunities that become past due.  The Lead Management Specialist will be responsible for reporting out on current performance, challenges, and recommendations to improve performance.  The Lead Management Specialist will identify and implement best practices to improve the financial return from campaigns    
 

Job Responsibilities    
•Initiate contact with the lead determining best next steps
•Answer calls from customers.
•Ensuring that leads forwarded to the sales organization are followed up on in a timely manner
•Follow up on leads to know status
•Reporting out on team performance, challenges, and opportunities
•Implementing tele-marketing email qualificaton best practices
•Research about the company for better routing
•Promoting Eaton brand to create product understanding and awareness throughout outbound calls to prospective customers
•Document additional information on the lead and company within CRM
•Building rapport with prospects and accurately assess lead opportunity
•Identifying sales leads vs technical request and route contacts to the most appropriate resource
• Prioritizing initiatives and assigning leads based on sales potential
• Ensuring that leads forwarded to the sales organization are followed up on in a timely manner
• Monitoring sales status and working with sales management to reassign opportunities as needed
• Distributing marketing material to prospects and customers as required

#LI-KL1

 

Qualifications:

Education level required    

Degree in Business Administration/Marketing/Commerce or similar 

Years and area of experience required   

Minimum 3 years prior technical marketing or sales experience preferredMinimium 3 years of experience on customer prospecting, leads generation and qualificationExperience on the electrical industry preferredExperience on technical sales preferred

Hard Skills:

Advanced english proficiencyExperience working with Salesforce and/or Oracle eloqua preferredKnowledge of CRM software Strong knowledge of Microsoft Office  (word, excel, email, internet)Strong listen, written and verbal communication skillsSkills:

Soft skills   

Drive for resultsMakes Decisions & Solves ProblemsDemonstrates a Collaborative StylePromotes and Champions ChangeBusiness AcumenPursues personal developmentStrong work ethic, flexibility, and a desire to actively contribute to the group’s successAbility to prioritize multiple tasksTeam player

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.