**Description** **Introduction** Do you have the career opportunities as a Lead Implementation Specialist you want with your current employer? We have an exciting opportunity for you to join the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a Lead Implementation Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** ​​The Lead Implementation Specialist is a working leader on the team who will provide management, mentoring, and oversight to a partial training team (approximately 2-5 FTEs) on the Expanse project. In addition to the leadership role, this team member will continue to perform the work of their standard role. This position provides operational support in the management and execution of Expanse education and go live support strategies. The position requires an in-depth understanding and appreciation for Expanse; its capabilities, limitations, and impact on clinical practice. They will lead the development and delivery of on-site training and support the facility / market during go live time periods. This team member is expected to support facility or market engagement or change management activities and serve as a leader throughout the project timeline. Additionally, this team member may be asked to provide training to providers and staff during go live periods. ​ **Major Responsibilities:** + Manage, mentor, grow, and support team of direct reports and contract staff on the implementation team + Participate in communications among all team members to ensure comprehensive understanding of needs, expectations and requirements. Set priorities for team tasks and activities. + Develop and manage scalable deployment plans for Expanse, Innovate new tools and processes to continually optimize our implementation methods + Provide go live support and collaborate with other members of the team to ensure support is consistent with workflow and education + Manage issue gathering/definition, fact finding and resolution process for the implementation teams. + Prioritize and execute large-scale implementation activities at a corporate, division, and facility level + Support on-site issue escalation and resolution activities on site + Document and escalate issues and risks to appropriate parties at facility, division, and corporate levels + Coordinate communication amongst all project team members + Collaborate with the Education Team in the design and development of training programs or project specific materials to support the workflows to be implemented. + Document and communicate project status amongst the team and up through project and department leadership + Develop best practices to be utilized for future implementations + Participating and leading in other key implementation project activities and meetings as assigned + Contribute to, manage and facilitate program / project meetings as assigned + Participate in discussions regarding key project decisions + Maintaining system documentation to enable ongoing support of the system + Implementing approved changes based on customer-designated priorities + Deliver project deliverables with minimal guidance **You should have:** + Bachelor’s degree + 1+ year of experience in healthcare implementations + Ability to travel up to 75%+ Demonstrated oral and written communication skills + Good organizational and presentation/public speaking skills "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Lead Implementation Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.