Job Title: Salesforce Technical Lead – Field Service (FSL)

Experience Range:

Total Salesforce Experience: 8–9 years Technical Leadership: 3+ years in a Technical Lead role Field Service Lightning (FSL): Proven hands-on experience required

Hiring Location:

Primary: Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune

Must Have Skills:

Core Salesforce Development:

Strong hands-on experience with Apex, Lightning Web Components (LWC), Flows, Visualforce, SOQL/SOSL Deep understanding of Salesforce architecture, design patterns, governor limits, and performance tuning Experience with Salesforce APIs (REST/SOAP) Hands-on experience with Salesforce deployment and version control (Git, CI/CD practices)

Salesforce Field Service (FSL):

Expert-level understanding of FSL data model, object relationships, and lifecycle of Work Orders, Service Appointments, etc. Proven experience customizing the FSL Mobile App including: Offline data priming Custom LWC components Tailored mobile experiences for field technicians Strong technical knowledge of FSL scheduling & optimization engine Experience with FSL Dispatcher Console, optimization jobs, and mobile data sync

Leadership & Team Management:

Experience leading Salesforce development teams and mentoring junior developers Ability to review code, enforce best practices, and manage technical delivery Strong collaboration and communication skills for cross-functional engagement (technical and non-technical stakeholders)

Integration & DevOps:

Solid experience in Salesforce integrations with external systems using APIs and middleware Working knowledge of DevOps tools like Copado, Gearset, or similar

Certifications – Required:

Salesforce Platform Developer I Salesforce App Builder

Good to Have Skills:

Salesforce Platform Developer II Salesforce Field Service Consultant Certification Salesforce Application Architect / System Architect Certifications Sales Cloud / Service Cloud Consultant Certifications Experience with Salesforce Data Cloud and Agentforce Salesforce AI Associate or DevOps Engineer Certifications Understanding of trigger frameworks and reusable code libraries Familiarity with Agile/Scrum methodologies and experience participating in agile ceremonies Experience with Experience Cloud, Dynamic Forms, Lightning Pages

Responsibilities:

Lead design, development, and deployment of scalable Salesforce solutions using Apex, LWC, Visualforce, and Flows Design and develop solutions within Salesforce Field Service (FSL), including advanced customization using Apex and LWC Build offline-first solutions for the FSL Mobile App, optimizing performance and usability Troubleshoot complex issues related to FSL scheduling, optimization, and mobile synchronization Collaborate with product owners, architects, and BAs to translate business needs into technical solutions Provide technical mentorship, review code, and ensure quality and compliance with Salesforce best practices Lead efforts across Salesforce Clouds – Sales, Service, Experience Manage integration efforts with external systems via APIs and middleware Drive agile development cycles, including sprint planning, retrospectives, and reviews Stay up-to-date with Salesforce releases and recommend enhancement strategies Monitor and optimize the performance of Salesforce solutions Act as a point of contact for offshore/onshore coordination and stakeholder communication