Levy Sector **Position Title: Lead ID Checker - Festivals** **Pay Range** : $16.90 - $25.00 **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number.** The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg **Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!** **Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.** **Position Overview** The ID Checker / Loss Prevention Supervisor plays a critical role in ensuring safe, compliant, and efficient operations across all festival bars, beverage points, and controlled access areas. This position oversees a team of ID Checkers and Loss Prevention staff, ensuring all alcohol service regulations, security procedures, and Levy/Client guidelines are followed. This role requires strong leadership, excellent judgment, and the ability to work in fast-moving environments with large crowds and high-pressure moments. The Supervisor is responsible for maintaining compliance, reducing risk, supporting guest safety, and protecting Levy assets while creating a positive festival experience. **Key Responsibilities** **Alcohol Compliance & ID Verification** + Supervise ID Checkers across assigned festival zones. + Ensure all team members correctly verify age using accepted forms of identification. + Enforce 21+ wristband policies and prevent underage access to alcohol. + Support staff with difficult or escalated ID situations. + Conduct ongoing compliance checks and spot audits throughout the event. **Loss Prevention & Risk Reduction** + Monitor festival operations for potential theft, fraud, or policy violations. + Support bar teams, vendor partners, and supervisors with loss prevention procedures. + Identify suspicious behavior and take appropriate action aligned with Levy and client policies. + Oversee cash handling guidelines and ensure proper POS procedures are followed. + Communicate any irregularities or concerns to management immediately. **Team Leadership & Training** + Lead, train, and coach a team of ID Checkers and Loss Prevention staff. + Conduct pre-shift briefings outlining expectations, policies, and safety reminders. + Assign team positions, rotations, and break schedules. + Ensure staff understand escalation paths and customer service expectations. **Guest Experience & Safety** + Maintain a positive, friendly, professional presence with guests and vendors. + Balance safety, compliance, and guest service with calm, confident decision-making. + De-escalate tense situations proactively and respectfully. + Coordinate with Security, Medical, and Festival Ops for crowd control or safety issues. **Operational Execution** + Support accurate wristband application, tracking, and quality checks. + Ensure equipment (ID scanners, lights, wristband tools, radios) is working and properly distributed. + Document incidents, refusals, and disruptions using established reporting procedures. + Assist with end-of-day breakdown and inventory of equipment. **Qualifications** + Experience in loss prevention, event security, ID checking, law enforcement, or festival operations preferred. + Strong understanding of alcohol compliance laws and responsible service practices. + Excellent communication, situational awareness, and decision-making skills. + Ability to lead and motivate staff in a high-volume festival environment. + Calm under pressure and capable of managing difficult guest interactions professionally. + Comfortable working long hours, outdoors, in large crowds, and in variable weather. + Ability to travel and work nights, weekends, and extended schedules during festival seasons. **Skills & Attributes** + Highly observant with strong attention to detail + Confident, assertive, and able to enforce policies consistently + Strong leadership and team management skills + Effective communicator and active listener + Problem-solver with excellent judgment + Professional, approachable, and customer-service focused + “Has a spine” and can hold firm boundaries + Thrives in fast-paced, constantly changing environments **Success in This Role Looks Like** + Zero underage service incidents + Confident, well-trained ID Checker teams + Reduced loss and improved compliance across festival sites + Smooth communication between Ops, Bars, Security, and Leadership + Professional and effective resolution of guest or operational issues + Accurate reporting and consistent adherence to festival policies From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. **For more information on what we are about as a company, check us out by following the link below:** **http://www.levyrestaurants.com/who-we-are/** **Apply to Levy today!** _Levy is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Associates of Levy are offered many fantastic benefits.** + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf