Job Title: Salesforce Developer – Field Service (FSL)

Experience Range:

Total IT Experience: 5–6 years Salesforce Development Experience: Minimum 3–4 years (hands-on coding, configuration, administration)

Hiring Location:

Primary: Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune

Must Have Skills:

Salesforce Development:

Proven hands-on experience in Apex, Lightning Web Components (LWC), Visualforce, and SOQL Strong development experience with: Apex triggers, batch classes, and scheduled jobs Screen Flows, Record-Triggered Flows, and Auto-Launched Flows Lightning App Builder, Lightning Record Pages, and Dynamic Forms Experience with Salesforce APIs (REST/SOAP) for integrations Strong understanding of Salesforce security model, data model, and deployment lifecycle

Salesforce Field Service (FSL):

Hands-on experience with the Salesforce Field Service managed package Experience customizing the FSL Mobile App, including offline features and custom LWCs Knowledge of Work Orders, Service Appointments, Scheduling Policies, and Work Rules

Cloud Expertise:

Experience with Sales Cloud and/or Service Cloud Ability to explain end-to-end configuration and implementation

Soft Skills:

Excellent communication and collaboration skills Comfortable working with onsite/offshore teams and business stakeholders

Certifications – Required:

Salesforce Platform Developer I Salesforce App Builder Certification

Good to Have Skills:

Experience with Experience Cloud (Communities) Exposure to Agentforce and Salesforce Data Cloud Familiarity with Salesforce Release Cycles and new feature adoption Understanding of trigger frameworks and best coding practices Experience with middleware platforms for integrations (e.g., Mulesoft, Boomi, etc.) Knowledge of JavaScript frameworks Familiarity with Agile/Scrum methodologies Hands-on with reporting and dashboards in Salesforce

Certifications – Preferred:

Salesforce Platform Developer II Salesforce Consultant Certifications (Field Service, Sales Cloud, Service Cloud) Salesforce JavaScript Developer Certification AI Associate / Data Cloud / Agentforce Specialist

Key Responsibilities:

Design, develop, test, and deploy high-quality Salesforce solutions Customize Salesforce using Lightning App Builder, Dynamic Forms, and Process Automation tools Develop custom Lightning Web Components and Screen Flows to enhance field technician experience Implement business logic using Apex classes, triggers, and FSL-specific automation Configure and customize FSL features such as Scheduling Policies, Service Objectives, and Work Rules Support integrations with external systems via REST/SOAP APIs Collaborate with product owners, BAs, and other developers to gather and implement technical requirements Participate in code reviews and enforce best practices Work in Agile/Scrum teams, contributing to sprint planning, reviews, and retrospectives Stay up to date with Salesforce releases and suggest adoption of relevant features Provide UAT and production support, ensuring platform performance and stability Monitor and resolve production issues, identify optimizations, and implement enhancements