Summary
Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.

What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Reception and Lounge

Responsible for full spectrum of duties, including greeting all VIP guests, handling guest enquiries, and performing check-in/check-out procedures

Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Summary
Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.

What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Reception and Lounge

Responsible for full spectrum of duties, including greeting all VIP guests, handling guest enquiries, and performing check-in/check-out procedures

Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications
What you should have:

Preferably with a relevant degree or diploma in Hospitality or Tourism management

Preferably with 1 year of working experience in service industries

Good communication skills and high proficiency in language skills

A great team player who is customer-oriented, attentive and hospitable

Qualifications
What you should have:

Preferably with a relevant degree or diploma in Hospitality or Tourism management

Preferably with 1 year of working experience in service industries

Good communication skills and high proficiency in language skills

A great team player who is customer-oriented, attentive and hospitable