**Description:** + Delivers the brand promise and provide exceptional guest service at all times. + Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues. + Be familiar with the hotel’s products and services and policies. + Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures **Qualifications:** + Delivers the brand promise and provide exceptional guest service at all times. + Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues. + Be familiar with the hotel’s products and services and policies. + Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures **Primary Location:** ID-South Sulawesi-Makassar **Organization:** Hyatt Place Makassar **Job Level:** Full-time **Job:** Front Office **Req ID:** MAK000317 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.