Join Henry Ford Health as a Lead Front Desk Assistant at our Motor City Orthopedics Center. In this role, you will support the front desk team, oversee daily operations, and ensure a smooth patient experience. 

GENERAL SUMMARY:

Schedule: Full Time Days

Location: Primary location Novi, occasional travel to other sites. 

Responsible for organizing, coordinating and maintaining clerical functions for functional area or department.  

PRINCIPLE DUTIES & RESPONSBILITIES:

Performs all secretarial responsibilities, such as telephone coverage, typing, filing, and duplicating correspondence and mail distribution and maintaining various reports.Interprets and communicates all changes and updates relating to department procedures and other specific office functions.  May be responsible for scheduling, registration and billing. Assists in developing and makes recommendations regarding general office procedures to provide necessary clerical assistance for specific office/department.  May participate in the selection, orientation, development, education and scheduling of clerical and ancillary support staff.

Assumes responsibility with the office/department management for keeping office operating costs within established budgetary constraints.

 

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above

EDUCATION & EXPERIENCE REQUIRED: 

High School diploma equivalency with 1 year of experience2 years of applicable cumulative job specific experience required. *Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable. Additional Information Organization: Henry Ford Providence Hospitals Department: Motor City Ortho Shift: Day Job Union Code: Not Applicable