**Overview** **Job Summary Details:** The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner **Pay: $21.00 - $22.00 per hour** The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM **RESPONSIBILITIES: (not limited to)** · Supervise a team of 8 valet staff and 29 parking attendants · Train, coach, and monitor employees on safety protocols and operational procedures · Conduct regular facility patrols to ensure safety and operational standards are met · Deliver exceptional customer service to visitors, tenants, and clients · Complete daily safety and maintenance inspections · Conduct a monthly parking rate survey to stay competitive · Accurately document and process damage claims as needed · Support and maintain garage cleanliness and presentation · Provide assistance to parking attendants with on-the-job challenges · Assist customers with Pay-on-Foot (POF) transactions and inquiries · Multitask effectively and provide front office coverage when required · Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling · Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking · Communicate with Parking Team efficiently **JOB KNOWLEDGE/SKILLS REQUIRED:** · Minimum of six (6) months of parking operations experience · Strong ability to think clearly, make sound decisions, and perform well under pressure · Excellent verbal and written communication skills · Professional demeanor, attitude, and appearance · Proficient in Microsoft Office applications, including Excel and Word · Ability to handle and resolve customer complaints in a courteous and effective manner. · Familiarity with SKIDATA equipment and systems is highly preferred **QUALIFICATIONS:** + Must be 18 years of age or older. + Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or Lead.supervisory experience + 6 months plus parking operations experience A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7 **\#100** REQNUMBER: 122178 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.