**_Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future._** **_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month._** **Required Skills:** + Deep experience with virtualization platforms (e.g., VMware vSphere/ESXi, Hyper‑V, KVM/Nutanix). + Hands‑on experience with configuration management tools such as Ansible. + Implement and support enterprise load balancer solutions (e.g., F5 BIG-IP, NGINX, Azure/AWS load balancers), including configuration, automation, and traffic‑routing policies. + Familiarity with AI‑assisted operations tools (AIOps), or how they can fit into the workflow + Solid understanding of CI/CD systems (GitHub Actions, Azure DevOps, Jenkins, GitLab CI). + Advanced scripting skills in Python, PowerShell, and/or Bash. + Experience with provisioned workflow development in Service Now + Strong knowledge of monitoring and logging platforms (Prometheus/Grafana, Splunk, Elastic, Datadog, etc.). + Understanding of security best practices, IAM/RBAC, secrets management, and compliance frameworks. + Strong networking and systems fundamentals (TCP/IP, DNS, load balancing, storage). + Experience with reliability engineering concepts (SLOs, SLIs, incident response). + Ability to create self‑service platform patterns and reusable automation modules. + Excellent communication skills with the ability to lead designs and mentor others. **Responsibilities** : + Design, build, and maintain automation for VM provisioning, configuration, and lifecycle management. + Enhance and support CI/CD pipelines for infrastructure and platform services. + Provide technical leadership and mentorship to engineers across the platform engineering team. + Use AI‑assisted tooling when beneficial for anomaly detection, event correlation, and operational insights. + Work on standardized VM images, templates, and OS baselines to ensure consistency and security. + Improve platform reliability through monitoring, alerting, and SRE‑aligned practices. + Develop and maintain observability tooling, dashboards, and automated remediation workflows. + Ensure security best practices across VM platforms, including RBAC, secrets management, and patching. + Optimize VM capacity, performance, and resource utilization across environments. + Collaborate with development, cloud, and security teams to deliver stable, self‑service platform capabilities. + Produce clear technical documentation, design specifications, and platform standards.