At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is executing a multi-year transformation across ERP (e.g., SAP S/4 Central Finance), enterprise planning (e.g., Anaplan), the finance data and analytics program, and other finance programs. You will lead Finance Optimization Impact & Readiness—the adoption engine that prepares stakeholders, end users, and operations for change. You will design and run the change strategy, role-based training, stakeholder engagement, readiness assessments, and adoption insights—partnering with other communications and support teams and leveraging enterprise channels. The transformation is underway; you will mature and extend existing work while raising consistency and scale. What you’ll lead

Change and readiness strategy

Build the end-to-end change strategy, stakeholder map, and readiness plan across ERP, planning, and the finance data and analytics program.Define the operating rhythm for readiness: tollgates, checklists, readiness scorecards, and adoption-focused go/no-go criteria.

Stakeholder and impact management

Conduct impact assessments; map personas/roles; define what changes for each role (process, data, controls, tools) and implications for policy/operations.

Federated change agent/super-user network

Design and orchestrate a federated model embedded within finance business teams (e.g., FP&A, Controllership, segment finance).Equip local super-users with playbooks, training kits, KPIs, and feedback loops—enabling finance teams to successfully execute change in their areas.

Training and enablement

Create the role-based learning strategy (curriculum, learning paths, Train-the-Trainer) and produce enablement assets (job aids, simulations, quick reference).Orchestrate content development and delivery using enterprise learning platforms; link UAT/CRP outcomes and cutover scenarios to training content.

Adoption communications

Work with comms and change teams to build the message architecture and editorial calendar; deliver clear, timely, action-oriented messages, working closely with internal communications teams.

Cutover readiness and hyper care-specific scope for this role

Own the change, communications, and training workstreams for cutover readiness; define adoption-specific go/no-go criteria and “day one” enablement.In hyper care, lead communications and training contributions and coordinate knowledge transition to steady-state support.Partner closely with the peer Cutover & Risk Lead, who owns the integrated command center and overall hyper care operations.

Insights and measurement

Establish change readiness and adoption insights (e.g., role readiness, training progress, usage/engagement trends, sentiment, user support signals) and use them to course-correct plans.

Change Management risk and issue management

Identify resistance early; propose mitigation options and trade-offs; escalate decisively with data and implications.

Team leadership

Build and lead a high-performing change, training, and readiness team; manage specialist vendors as needed; coach pillar delivery teams on readiness standards; integrate with other communications teams.

What will make you successful

Change & Execution Agility: Thrives amid shifting priorities; bias for action; resilient through ambiguity and pushback.Process & Systems Thinking: Understands end-to-end process and system impacts; designs for scale and sustainability over workarounds.Collaboration & Influence: Aligns diverse stakeholders; resolves conflict productively; escalates with options and implications.Ownership & Accountability: End-to-end ownership with disciplined execution and quality.Analytical & Problem-Solving: Structured, data-driven, detail-oriented.Leadership & Influence: Translates strategy into operational goals; develops talent; balances team advocacy with enterprise priorities.

This is a remote/hybrid role.
 

Required Qualifications

10+ years of working on complex programs that requires integration and change management support5+ years of experience leading enterprise-scale, system-enabled change (ERP/EPM/data/analytics or comparable).5+ years across consulting and/or internal transformation; we will consider strong equivalents with demonstrable outcomes.

Preferred Qualifications

End-to-end ownership of readiness and adoption for at least two major platform releases, including design of curricula and Train-the-Trainer/super-user models.Strong stakeholder management and influence across business, finance, and technology; effective in matrixed, regulated enterprises.Demonstrated ability to design and operate readiness/adoption insights and translate them into action.Knowledge of Collaboration tools (MS 365/Teams/SharePoint)/ and BI (Power BI/Tableau/Looker).

Education

Bachelor’s degree is required or equivalent experience

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/19/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.