Be part of a successful Customer Service team
Our Team delivers Order Entry, Inside Sales/Administration activities, acting as one of the main pre- and after-sales customer contact points. Responsible for fast and effective exchange of commercial information between Field Sales, Distributors, Supply Chain/Logistics and other departments that exceeds expectations.
Partner with the best
You will execute daily import export operations in China. Responsible for troubleshooting and root cause analysis for any issues impacting the efficient movement of goods across international borders. Providing support to the functional leaders in the Product companies in China.
As a Lead Customs Specialist - Customs Operations, you will be responsible for:
· Resolving daily inquiries regarding export shipments and inbound import “green-light” approval. Helping to prepare export & import documentation.
· Working with manufacturing/services locations to develop/train/deploy the origin logistics model, ensuring export/import requirements accurately documented before equipment ships from seller’s dock.
· Working with teams to assign country-of-origin designations for items. Ensuring BH is compliant and have preferential trade agreements when applicable.
· Supporting the region with establishing standard requirements for shipment documentation(import/export). Ensuring the accuracy and integrity of data with customs brokers.
· Working with global product-classification team for the request & receipt Harmonized Tariff Schedule codes/Schedule B codes/ECCN or other codes & schedules.
· Ensuring adequate document retention to support compliance with government agencies/international trade regulations. Resolving transactional issues relating to the clearance of shipped-goods.
· Monitoring and tracking critical shipments and resolve problems. File export declarations on behalf of BH in the required systems.
· Facilitating the acquisition of export and import licenses in close coordination with BH ITC regional and product company leaders.
Fuel your passion
To be successful in this role you will:
· Have a Bachelor or equivalent in international trade, international business, logistics or other related fields. Have proven experience in customs operations.
· Have 5+ years experience working with logistics & trade compliance, 3+ experience using PC-based trade compliance systems and trade content services.
· Have knowledge & experience of customs and shipping for importation and exportation of goods in particular in differing markets
· Have membership in professional organizations, trade or user groups. Accredited zone specialist/customs broker’s license is an advantage.
· Be a good communicator and fluent in English. Experience working in a team-based global environment.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
· Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
· Contemporary work-life balance policies and wellbeing activities
· Comprehensive private medical care options
· Safety net of life insurance and disability programs
· Tailored financial programs
· Additional elected or voluntary benefits