Description

ICF is seeking a Lead Business Analyst who is Artificial Intelligence (AI) and customer focused with a passion to help government agencies modernize technology and processes.

The ideal candidate will lead, advise, and manage ICF client requirements, translating them into documentation and conceptual design for product owners, technical architects, and developers on an IT modernization and O&M project. You are responsible for bridging the gap between technical and non-technical project staff by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. You will clarify scope, leverage your knowledge of business processes and AI technology to determine the necessary analytical approach, and identify overlapping functions and dependencies. You are expected to propose AI integrations to boost efficiency and performance, and have experience delivering IT modernization and AI solutions in an AWS cloud environment.

You are comfortable leading an Agile team employing Scrum development framework. You also have a concrete understanding of cloud-based and AI-based software development terminology, as well as familiarity with concepts such as data warehousing, infrastructure as code (IaC), continuous integration, and continuous delivery (CI/CD). You are known for effective communication in person or via phone/conferencing and can represent the voice of the business.

Job Location: This is a fully remote position; however, the role is tied to the Washington, DC Metro area due to team requirements. Occasional in-person meetings may be required. An in-person interview will be required and candidates must reside within 50 miles of the Washington, DC Metro Area to be considered.

What you’ll be doing:Translate business needs into clear user stories and acceptance criteria using a Behavior Driven Development mindsetFacilitate requirements elicitation sessions and provide clear follow up stepsApply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysisNegotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business needPush creative thinking beyond the boundaries of existing industry practices and client mindsets to identify options to address business problemsDevelop an understanding of the operational processes and procedures and take initiative on process improvementsMake AI recommendations towards process improvements and task efficienciesSupport User Acceptance Testing (UAT) activitiesContribute to the ICF Business Analysis community of practice

What you must have:

Bachelor’s Degree in a relevant field10+ years of experience as a software business analyst on legacy modernizations, COTS integrations, and/or green field application projects to include:Business process analysis or business process re-engineeringClient facing communicationProcess modelingGap analysis on current state processes5+ years recent experience as a business analyst and cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.) to include:Leading requirements managementRequirements elicitation and documentationUser story definitionAcceptant criteria determinationData Lake/Warehouse design & functionality5+ years experience with Visio and Jira (or similar Agile project tracking software)Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologiesCertified Scrum Master or Certified Scrum Product OwnerMust possess strong analytical, organizational and product management skillsUS Citizenship required due to federal contract requirementsMust be able to obtain and maintain Public TrustMUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

What we'd like you to have:

AWS Certified AI Practitioner (AIF-C01) certificationCertified Business Analysis Professional (CBAP)Excellent understanding of agile methodologies, including Scrum, Kanban, and/or Scale Agile Framework (SAFe)Proven experience in change managementDemonstrated ability to work collaboratively and cohesively in cross-functional teamsSkilled in managing and aligning requirements across multiple teams and stakeholdersWorks with Product Owner to groom and prioritize a backlogHighly organized and appreciation for detailsResourceful and self-motivatedSuperior verbal and written communication skills

Technologies you’ll use: (Ex: Java, React, ETL, mobile): Jira, Confluence, Visio, Microsoft Office, Microsoft Teams, Mural, CoPilot

Why you’ll love working here:

Generous vacation and retirement plans

Comprehensive health benefits 

Flexible work location

Ongoing training and development opportunities

Friendly community with lots of social events

Participation in charity initiatives

Employee support program

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,124.00 - $166,810.00

Virginia Remote Office (VA99)