Job Title: Lead Business Analyst Location: Reston, VA (hybrid) Type: Contract To Hire Compensation: $65.00/HR - $72.00/HR Work Authorization: US Citizen or Green Card Holders only PURPOSE: The Lead Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for leading the gathering and synthesizing of business requirements for high complexity software, systems, processes and/or services and translating them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow. ESSENTIAL FUNCTIONS: + Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements. + Key contributor in the creation of project plans to define, organize and schedule requirements management and development activities. + Provides oversight and strategic direction to lower level analysts which includes coaching, mentoring, and delegating of tasks and deliverables. + Facilitates requirements analysis and verification sessions. + Accountable in the tracking and management of open issues and assists in planning for resolution. + Responsible for successful development sessions and design reviews in order to ensure design meets user requirements. + Responsible for overall success of user acceptance testing, including documentation, verification and release. + Implements practices and procedures for end user test plans. + Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. + Leads in creating formal communication to be delivered to relevant stakeholders. Providing guidance and training to application end users. QUALIFICATIONS: + Bachelor's Degree in Business Administration, Business Management, Finance or related field. (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.) + 8+ years progressive experience in business analysis, systems analysis, testing or other analytical experience. + Agile experience + Analyzing and creating workflows + Implementing new features + Writing user stories + Managing team workloads and mentoring junior team members + ServiceNow experience + Healthcare or health insurance background System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-M2 #LI-RF1 #DI-RF1 Ref: #850-Rockville (ALTA IT) System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.