Lead Bike Mechanic Job ID 244186 Posted 24-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) San Jose - California - United States of America, Sunnvale - California - United States of America **About the Role:** We’re seeking a skilled and passionate Bike Shop Lead to oversee the daily operations of our on-site bike shops and support our campus-wide sustainable transportation initiatives. This role is the operational bridge between our Bike Mechanics and the Bike Program Manager, ensuring high-quality service, smooth workflows, and a collaborative team environment. If you’re a seasoned bike mechanic with leadership experience and a commitment to workplace wellness and sustainability, we’d love to hear from you. **What You’ll Do:** Team Leadership & Operations • Lead day-to-day shop operations, ensuring timely maintenance and repairs. • Provide technical guidance and mentorship to bike mechanics. • Support onboarding and training of new staff. • Monitor service quality across campus bike, employee repair, loaner bike, and marketplace programs. • Maintain inventory, shop cleanliness, and equipment readiness. • Coordinate with subcontractors and rebalancing staff. • Occasionally retrieve off-campus bikes. Bike Repair & Quality Control • Serve as the primary mechanic for employee personal bike repairs. • Assemble new bikes for sale and perform final safety checks. • Ensure all repairs meet safety and quality standards. Customer Service & Communication • Lead front-of-house customer service and handle escalations. • Communicate clearly with employees and clients via support tools. Data & Reporting • Assist in tracking service metrics and generating performance reports. • Maintain accurate records in fleet and repair tracking systems. Events & Program Support • Help organize classes, community rides, and special events. • Support new initiatives and projects led by the Bike Program Manager. **What You Need:** • 2–4 years of professional bicycle maintenance experience, including leadership and quality control. • Strong mechanical skills across various bike types and technologies. • Experience mentoring in a customer-facing environment. • Excellent communication and interpersonal skills. • Familiarity with Microsoft Suite, inventory systems, and fleet tracking software (preferred). • Passion for sustainable commuting and workplace wellness. • Ability to ride a bike and work on-site Monday–Friday. **Why CBRE?** We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in! • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, holiday pay, and much more! • Internal advancement available after 6 month mark • Competitive Pay DISCLAIMERS Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Other keywords: Bicycle, ebike, e-bike, Bicycle Mechanic, bike maintenance, bicycle maintenance *California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The salary range is $37 - $40 per hour. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)