10575 Red Bluff Road, TX, US
3 days ago
Lead Auditor and Technical Product Trainer

Are you interested in working in our Energy Transition Space?

Join our Baker Hughes Valves Team! 

The Lead Auditor and Technical Product Trainer will develop and deliver programs to train and ensure competency of channel personnel, Baker Hughes employees, and customers (end users) on the assembly, testing and servicing of Flow Control & Safety Solutions products.  They will also conduct required audits of channel partners globally.  They also provide product and quality system support to the channel partner.

As a Lead Technical Product Trainer, you will be responsible for:

Delivering technical hands-on and classroom training courses for channel partners, Baker Hughes employees and customers (end users) in the assigned regions

Helping to improve training standards in close cooperation with the Global Training team and interface with subject matter experts in Engineering and Product Line.

Supporting the creation and maintenance of training materials and documentation

Supporting the continuous improvement process of training offerings by evaluating the feedback from training participants with standardized feedback procedures

Creating a positive and constructive learning environment by acting as a technical product expert and applying up-to-date adult learning principles

Focusing on understanding of, and compliance with, all applicable EHS (Environmental, Health and Safety) and integrity policies

Providing customer service to training guests and interact with customers from diverse backgrounds and cultures

Following up with students to close technical questions that arise during training classes

Supporting other global improvement initiatives supporting Engineering and Product Line

Conducting channel partner and customer audits in accordance with the Valves Channel Partner Audit SOP

Supporting VLM Implementation at the Channel Partners

Helping to improve the global audit process in close coordination with the Global Audit team and interface with subject matter experts in Engineering and Product Line

Fuel your passion

To be successful in this role you will:

Bachelor’s Degree from an accredited college or university (OR High School Diploma / GED with a minimum of 5 years of experience in repair or installation of Flow Control & Safety Solutions products)

Minimum of 5 years of experience with one or more of either Consolidated, Masoneilan, Becker or Mooney Products. 

Have ability and willingness to travel both domestically and internationally up to 75% of the time

Have ability and willingness to possess and maintain a valid driver’s license

Desired Characteristics:

Experience in the field of adult education or providing technical training

Have previous service experience involving multiple Flow Control & Safety Solutions product lines

Have experience in conducting quality system audits

Have knowledge of appropriate Industry Technical Regulations and Standards; ASME, API, PED

Have ability to clearly explain complex technical processes in an understandable way

Have excellent presentation skills

Have excellent communication skills, both verbal and written, in English language

Have proficient in Microsoft Office (i.e., Word, Outlook, Excel, Power Point)

Show ability to develop credibility with customers and exceptionally strong customer service mindset

 Have ability to work in a team and manage projects / stay focused on results by managing timelines, cost and major deliverables

Have ability to prioritize and plan activities, use time efficiently and complete administrative tasks correctly and on time

Show additional foreign language fluency

Have international experience with the ability to work with a variety of cultures

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

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