Position Description:

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Position: Lead Analyst-OpenSearch or Elasticsearch & Kafka Platform Engineer
Experience: 8-10 years
Category: Software Development/ Engineering
Shift: General Shift
Location: Bangalore
Position ID: J0126-0706
Employment Type: Full Time

Education Qualification: Bachelor’s degree in computer science or related field or higher with minimum 7 years of relevant experience.

We are seeking a skilled OpenSearch & Kafka Platform Engineer to own, operate, and support our OpenSearch infrastructure and provide Kafka platform support for a high-volume, mission-critical application. This role is hands-on and operational in nature, focused on system reliability, observability, performance, and security.
The engineer will work closely with application development, DevOps, and platform teams to ensure OpenSearch and Kafka services are highly available, scalable, and production-ready.

Your future duties and responsibilities:

OpenSearch
Own day-to-day operations of OpenSearch clusters, including monitoring, tuning, and maintenance
Design and optimize index mappings, shard strategies, and retention policies
Ensure high availability, performance, and scalability of OpenSearch
Monitor cluster health, troubleshoot issues, and perform root cause analysis
Support log analytics, search, and dashboard use cases
Manage data lifecycle policies, backup, and recovery
Work with application teams to onboard new indices and queries
Ensure security best practices (roles, access control, encryption)

Kafka Support
Support Kafka topics, producers, and consumers
Assist application teams with Kafka integration, message flow issues, and performance tuning
Monitor Kafka lag, throughput, and broker health
Support issue triage and incident resolution related to Kafka
Help with topic configuration, retention, and partitioning strategies

Required qualifications to be successful in this role:

Must-Have Skills:
General / Functional Skills
Strong hands-on experience with OpenSearch or Elasticsearch
Good understanding of:
Indexing, querying, and performance tuning
Cluster sizing and scaling
Shards, replicas, and data lifecycle management
Working knowledge of Apache Kafka
Topics, partitions, producers, consumers
Monitoring and troubleshooting
Experience with Linux systems and troubleshooting
Familiarity with log aggregation and observability tools
Experience working in production support or platform engineering roles
Strong analytical and problem-solving skills
Ability to collaborate with cross-functional teams

Good-to-Have Skills:
Experience supporting high-volume, transaction-heavy systems (payments, banking, fintech)
Exposure to microservices architectures
Experience with Docker and Kubernetes
Knowledge of CI/CD pipelines
Scripting skills (Python, Bash)
Experience with security and compliance requirements
Working Model
Hands-on operational role with production support responsibilities

Skills: EnglishApache KafkaLinuxPerformance TuningTest Design What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.