Lead Analyst, Technology
Raymond James Financial, Inc.
This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.
**Responsibilities:**
+ Lead the discovery, documentation, and stewardship of business and functional requirements for high-impact, complex technology initiatives—ensuring clarity, alignment, and strategic value.
+ Translate business goals into crisp, actionable technical requirements and user stories that empower teams to deliver exceptional outcomes.
+ Perform gap analyses, feasibility assessments, and impact evaluations to shape intelligent, scalable solution designs and guide strategic decision-making.
+ Collaborate seamlessly with cross-functional partners—developers, QA, UX, and business stakeholders—to drive successful and timely delivery of technology solutions.
+ Facilitate user acceptance testing (UAT), validate test scenarios, and confirm that delivered solutions meet or exceed business expectations.
+ Develop and maintain high-quality process flows, wireframes, prototypes, and technical/user documentation to support clarity and adoption.
+ Serve as a trusted subject matter expert (SME) for assigned systems and business domains, becoming a go-to leader for insight and guidance.
+ Support production issue investigation and resolution with urgency and ownership, including participating in after-hours support on a rotational schedule.
+ Champion risk management, change control, and issue tracking best practices throughout the project lifecycle to ensure transparency and consistent execution.
**Skills:**
+ 10+ years of business analysis experience within financial services, trading systems, or enterprise technology environments—demonstrating depth, versatility, and domain expertise.
+ Experience with Equities, Options, and Mutual Fund trading workflows or platforms is a strong plus and will greatly accelerate success in this role.
+ Familiarity with market structure, order life cycles, and trade processing across Equities, Options, and Mutual Funds is highly desirable.
+ Strong command of SDLC, Agile, Waterfall, and hybrid delivery methodologies, with the ability to adapt and lead across diverse project frameworks.
+ Proficiency in SQL and data analysis, with hands-on experience in tools such as TFS, Azure DevOps, ServiceNow, Splunk, and Postman.
+ Experience using wireframing and prototyping tools (e.g., Visio, Marvel) to visualize ideas and accelerate solution design.
+ Proven ability to manage competing priorities and fluid project demands while maintaining focus, momentum, and quality.
+ Exceptional communication skills, with the ability to bridge the gap between technical teams and business stakeholders with clarity and influence.
+ Demonstrated success in driving alignment, influencing decisions, and building consensus across diverse teams and functions.
+ Experience supporting vendor-based software implementations and enterprise-scale applications is highly valued.
+ Familiarity with AI-powered tools (e.g., Copilot, ChatGPT) to enhance documentation, productivity, and innovation.
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