Lead, Product Management
CDM Smith
CDM Smith is seeking a Product Management Lead to join our Digital Engineering Solutions team. At CDM Smith, we’re proud of our culture of innovation as an AEC firm that positively impacts the built environment, where we all live and work. The Product Management Lead we’re seeking will be part of the firm's digital transformation and will help define the long-term digital product vision, value proposition, product strategy, and product roadmap. In addition, this role will help guide cross-functional teams through the entire product lifecycle, including stakeholder engagement across our architecture, engineering, and construction (AEC) disciplines. This position is for a person who has demonstrated excellence as a product manager or product owner and enjoys framing a problem, shaping & creating solutions, and helping to champion implementation of technology solutions. As a member of the Digital Engineering Solutions team, this individual will also engage in research and development and the incubation of innovative ideas that arise from around the company. This role is highly business-facing, with a strong focus on coordinating stakeholders, organizing their input, and ensuring development teams clearly understand business needs and priorities.
The ideal candidate will have a proven record in the field of product management, with a mindset of continuous learning and curiosity leading to tangible results. Under the direction of the Senior Manager of Digital Enablement, the duties and responsibilities for this position include:
• Roadmap and vision: Leads and oversees highly complex and/or large commercial product roadmaps through collaboration with internal stakeholders and market strategy, sales and development teams. Prioritizes, refines, and manages the product roadmap for existing and proposed highly complex or large solutions within the market segment to meet key market and internal customer segment adoption milestones in the Architecture, Engineering and Construction (AEC) industries. Conducts foundational user research to gather and prioritize client needs and product requirements.
• Stakeholder engagement and requirements: Leads the process of engaging with internal customers and partners to gather requirements, prioritize needs, and understand business workflows. Conducts and guides more junior staff in conducting stakeholder feedback sessions, workshops and/or interviews. Translates feedback into user stories and use cases for implementation. Shares and communicates information about products to customers and users through blogs, white papers and presentations. Ensures that stakeholder input is organized, documented, and communicated in a way that can be clearly understood and acted on by Product Owners and development teams.
• Quality and testing: Performs acceptance testing for moderately to highly complex products. Documents findings and details to troubleshoot defects/bugs/errors. Works with the development team to replicate findings, perform root-cause analysis, and define a resolution.
• Team coordination and delivery: Responsible for maximizing the output of the development team. Participates in product development from conception to launch. Works day-to-day with development teams to oversee the flow of technical work, including participating in routine Agile meetings. Leads collaborations, facilitates sprint activities, and creates and communicates requirement artifacts that translate business needs into executable requirements. Provides oversight and guidance to more junior product management and/or quality/test staff during product development, with a strong emphasis on coordination, clarity, and removing cross-functional blockers rather than owning detailed technical design.
• Risk Management: Communicates risks and partners with management to implement mitigation strategies. Contributes to the development of controls for an identified risk and obtains approval. Escalates risk events and/or gaps in a timely fashion through retrospectives and/or risk forum participation.
• Go-to-market, go-live and communications: Partners with marketing to help develop and maintain go-to-market plans and sales collateral for products of high complexity or large size. Leads product demonstrations, delivers presentations to customers and prospects, and creates supporting marketing collateral for both internal tool launches and client-facing digital solutions.
• People leadership: Leads, coaches, develops and trains assigned team members. Monitors staff workloads and provides team resources needed to ensure delivery of a high-quality outcome to complete their jobs. Provides ongoing feedback of performance to direct reports and may conduct performance reviews. Approves time sheets and ensures company policies are followed.
• Performs other duties as required.
#LI-LP1
#LI-REMOTE
The ideal candidate will have a proven record in the field of product management, with a mindset of continuous learning and curiosity leading to tangible results. Under the direction of the Senior Manager of Digital Enablement, the duties and responsibilities for this position include:
• Roadmap and vision: Leads and oversees highly complex and/or large commercial product roadmaps through collaboration with internal stakeholders and market strategy, sales and development teams. Prioritizes, refines, and manages the product roadmap for existing and proposed highly complex or large solutions within the market segment to meet key market and internal customer segment adoption milestones in the Architecture, Engineering and Construction (AEC) industries. Conducts foundational user research to gather and prioritize client needs and product requirements.
• Stakeholder engagement and requirements: Leads the process of engaging with internal customers and partners to gather requirements, prioritize needs, and understand business workflows. Conducts and guides more junior staff in conducting stakeholder feedback sessions, workshops and/or interviews. Translates feedback into user stories and use cases for implementation. Shares and communicates information about products to customers and users through blogs, white papers and presentations. Ensures that stakeholder input is organized, documented, and communicated in a way that can be clearly understood and acted on by Product Owners and development teams.
• Quality and testing: Performs acceptance testing for moderately to highly complex products. Documents findings and details to troubleshoot defects/bugs/errors. Works with the development team to replicate findings, perform root-cause analysis, and define a resolution.
• Team coordination and delivery: Responsible for maximizing the output of the development team. Participates in product development from conception to launch. Works day-to-day with development teams to oversee the flow of technical work, including participating in routine Agile meetings. Leads collaborations, facilitates sprint activities, and creates and communicates requirement artifacts that translate business needs into executable requirements. Provides oversight and guidance to more junior product management and/or quality/test staff during product development, with a strong emphasis on coordination, clarity, and removing cross-functional blockers rather than owning detailed technical design.
• Risk Management: Communicates risks and partners with management to implement mitigation strategies. Contributes to the development of controls for an identified risk and obtains approval. Escalates risk events and/or gaps in a timely fashion through retrospectives and/or risk forum participation.
• Go-to-market, go-live and communications: Partners with marketing to help develop and maintain go-to-market plans and sales collateral for products of high complexity or large size. Leads product demonstrations, delivers presentations to customers and prospects, and creates supporting marketing collateral for both internal tool launches and client-facing digital solutions.
• People leadership: Leads, coaches, develops and trains assigned team members. Monitors staff workloads and provides team resources needed to ensure delivery of a high-quality outcome to complete their jobs. Provides ongoing feedback of performance to direct reports and may conduct performance reviews. Approves time sheets and ensures company policies are followed.
• Performs other duties as required.
#LI-LP1
#LI-REMOTE
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