WHO YOU'LL WORK WITH
You'll join our Global Signature Services and Experiences team, working alongside innovators dedicated to delivering elevated retail experiences. You'll be a critical connector, partnering with cross-functional teams including Retail, Creative, Brand, Digital, Product, and Geo teams to standardize, refine and enable the scaling of our signature services portfolio.
WHAT YOU'LL WORK ON
As our Signature Services Lead, you will be responsible for:
Gathering and synthesizing inputs and from cross-functional and geo teams to identify requirements, capabilities, and procedures necessary to deliver scalable and consistent servicesDeliver work to standardize, operationalize, and support the management of the Global Nike Signature Services portfolio to ensure consistent delivery across the marketplaceLeading the development of comprehensive operational playbooks and implementation frameworks that enable seamless execution of services across global marketsPartnering with Geo teams to support pilot execution, scale signature services post-pilot, and facilitate the learning processCreating clear plans that address viability, scalability, and profitability requirements for all signature servicesEnsuring services are designed for 365-day retail operations while maintaining flexibility to activate during seasonal campaigns and key momentsCollaborating with cross-functional partners to establish core capabilities that enable service expansion according to the roadmapWHO WE ARE LOOKING FOR
Bachelor's degree in Marketing, Business or related field. Will accept any suitable combination of education, experience and trainingA highly organized leader with proven experience in scaling programs across a complex global marketplace
A systems thinker who can navigate complex challenges, synthesize inputs from diverse teams, and design scalable solutions that balance strategic priorities with technical and operational feasibilityAn execution-focused professional who can break down complex initiatives into actionable workstreamsSomeone who thrives on creating structure and clarity in ambiguous situationsAn effective communicator who can develop clear documentation and guidelinesA problem-solver who can identify and remove barriers to executionExperience in retail marketing and cross-functional team leadershipThis role requires someone who is primarily focused on turning vision into reality through cross functional leadership, creative problem solving and relentless execution focus.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.